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FAQ within [ GLOBAL PASS® ]
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My account status has changed. Do I need to request a new GLOBAL PASS® ?
No. When your account status changes, you will automatically receive the benefits and privileges of your new status, regardless of the type of card you hav... Show Detail
- No：2566
- Displayed Date：2024/08/16 09:30
- Search by narrowing down Category： Request / Reissue GLOBAL PASS® , Gold status
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Can I tap to pay with GLOBAL PASS® ?
Yes. GLOBAL PASS is compatible with two types of contactless payment service. *"iD" logo is a registered trademark of NTT DOCOMO, INC. Show Detail
- No：2571
- Displayed Date：2024/08/16 09:32
- Search by narrowing down Category： Use of GLOBAL PASS®
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At which overseas ATMs can I use GLOBAL PASS®?
GLOBAL PASS lets you withdraw local currencies at ATMs with a Visa or PLUS mark in over 200 countries and regions around the world. Please find overseas A... Show Detail
- No：1440
- Displayed Date：2022/12/13 09:54
- Search by narrowing down Category： Use of GLOBAL PASS®
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Why do I not receive benefits even I used my GLOBAL PASS® overseas?
GLOBAL PASS Eligible transactions are shopping overseas, including online shopping. However, Account Funding Transaction (AFT*) and Origina... Show Detail
- No：1489
- Displayed Date：2023/01/27 09:44
- Updated DTM：2024/02/26 16:21
- Search by narrowing down Category： Trouble in Use
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When do you send GLOBAL PASS® after opening an account via Internet?
GLOBAL PASS is usually sent out in one week from the account open date. GLOBAL PASS is sent from our vendor VJA as a Japan Post simplified registered mail... Show Detail
- No：1631
- Displayed Date：2023/06/09 09:40
- Search by narrowing down Category： Open an Account , Request / Reissue GLOBAL PASS® , Others
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Why is a transaction shown "Not Fixed" on GLOBAL PASS Member's Website?
When you withdraw cash at overseas ATMs or shop at Visa/iD merchants, the transaction will be displayed on GLOBAL PASS Member's Website Account Activities.... Show Detail
- No：1758
- Displayed Date：2023/10/25 16:09
- Search by narrowing down Category： Use of GLOBAL PASS®
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My GLOBAL PASS®'s expiration date is approaching. Is there anything I should do?
No. Your GLOBAL PASS will be automatically renewed, so you do not need to do anything or contact the bank for renewal.Please make sure that your registered... Show Detail
- No：2214
- Displayed Date：2024/04/01 09:27
- Search by narrowing down Category： Expiration Date
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When I start using my GLOBAL PASS® with new expiry date, do I need to reregister for GL...
No. Please check here for procedures you are required to perform after you receive a card with new expiry date. Show Detail
- No：2216
- Displayed Date：2024/04/01 09:28
- Updated DTM：2024/08/05 09:34
- Search by narrowing down Category： Expiration Date
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I want to receive my GLOBAL PASS® with new expiry date earlier than scheduled.
Please perform required reissuance procedures three to six months prior to the month in which your GLOBAL PASS expires. For details, please check ... Show Detail
- No：2217
- Displayed Date：2024/04/01 09:28
- Updated DTM：2024/08/02 14:47
- Search by narrowing down Category： Expiration Date
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Until when can I use my GLOBAL PASS®?
That depends on GLOBAL PASS services you want to use. GLOBAL PASS suspension dates ・Using domestic ATMs・Shopping using J-Debit Until the mid... Show Detail
- No：2219
- Displayed Date：2024/04/01 09:29
- Search by narrowing down Category： Expiration Date
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