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When will the recipient receive funds when I make a domestic transfer via online banking?

For the fund arrival dates when you make a domestic transfer to another bank, refer to the table below. Transaction time Expected deposit timing Busi... Show Detail
- No：4537
- Displayed Date：2025/10/17 16:30
- Search by narrowing down Category： Send or Receive Money , Domestic Fund Transfers , Domestic Fund Transfer
How much is an intermediary bank fee when I make an overseas remittance?

Although we cannot say exactly how much the fee will be as it varies depending on the intermediary bank(s), see below for the amount based on remittances mad... Show Detail
- No：2800
- Displayed Date：2024/11/22 15:29
- Updated DTM：2026/02/19 11:20
- Search by narrowing down Category： Overseas Remittance , Overseas Remittance / Domestic Remittance in Foreign Currency , Send or Receive Money
How long does an overseas remittance take to reach the beneficiary?

Outgoing Fund Transfer It takes approximately a week. *It may vary depending on the processing by the intermediary bank(s). *If the beneficiary/beneficiar... Show Detail
- No：1627
- Displayed Date：2023/06/09 09:40
- Updated DTM：2026/04/27 16:13
- Search by narrowing down Category： Overseas Remittance , Overseas Remittance / Domestic Remittance in Foreign Currency , Send or Receive Money
What is the fee for a domestic fund transfer in yen?

Fees for transfers within SMBC Trust Bank and fund transfers to other banks via Zengin vary depending on the transaction type and your account status. See S... Show Detail
- No：4404
- Displayed Date：2025/07/17 09:28
- Updated DTM：2026/04/27 18:25
- Search by narrowing down Category： Domestic Fund Transfers , Domestic Fund Transfer
Can I cancel a domestic transfer (Furikomi) I made?

No, you cannot cancel a transfer which has already been requested and processed. See below. No action required Ex. Incorrect transaction detail(s) such as... Show Detail
- No：2228
- Displayed Date：2024/04/02 10:02
- Updated DTM：2025/12/29 09:07
- Search by narrowing down Category： Domestic Fund Transfer , Domestic Fund Transfers , Send or Receive Money
What can I do on Online banking? （PRESTIA Online / PRESTIA Mobile / App）

You can view your balance, transaction history and e-statement, as well as make domestic transfer / overseas remittance and other transactions. See below for... Show Detail
- No：282
- Displayed Date：2020/12/25 22:33
- Updated DTM：2025/10/03 17:40
- Search by narrowing down Category： Service , App
What is the difference between GLOBAL PASS Member's Website and online banking?

For the difference between GLOBAL PASS Member's Website and online banking, see below. GLOBAL PASS Member's WebsiteView transaction details for shopping and... Show Detail
- No：1843
- Displayed Date：2026/01/28 15:00
- Search by narrowing down Category： User ID / Password , Service , GLOBAL PASS Member's Website
How much is the fee for a transfer in foreign currency?

Fees for transfers in foreign currencies vary depending on the transaction type and your account status. Select the type of transfer you would like to make ... Show Detail
- No：1114
- Displayed Date：2022/02/18 15:50
- Updated DTM：2026/04/27 18:25
- Search by narrowing down Category： Overseas Remittance , Service Charges , Overseas Remittance / Domestic Remittance in Foreign Currency , Send or Receive Money
How can I start foreign currency deposit?

You can start foreign currency deposit via online banking. Sign On Sign On Application for PRESTIA MultiMoney Foreign Currency Savings Dep... Show Detail
- No：1358
- Displayed Date：2022/10/13 14:31
- Updated DTM：2023/10/26 17:19
- Search by narrowing down Category： Service , Foreign Currency Deposit
When a Family Card is used, do I get notified?

Yes. If the account holder has registered for PRESTIA Alert Services in advance, a notification e-mail titled "SMBC Trust Bank Notification of Card Transacti... Show Detail
- No：4406
- Displayed Date：2026/01/28 15:00
- Search by narrowing down Category： Family Card , Alert Service
Where can I find my PRESTIA MultiMoney Account Number?

PRESTIA MultiMoney Account Number (the same 8 digit number for Yen and foreign currency) is on "Balance Summary". Online banking > Accounts > Balance ... Show Detail
- No：1365
- Displayed Date：2022/10/13 14:33
- Updated DTM：2025/07/29 18:58
- Search by narrowing down Category： Open an Account , Service , Overseas Remittance / Domestic Remittance in Foreign Currency , Foreign Currency Deposit
I want to check my domestic transfer (Furikomi) history.

You can check the date, beneficiary / remitter, and amount of the past domestic transfers (Furikomi) via online banking as shown below. Transaction records ... Show Detail
- No：1571
- Displayed Date：2023/03/17 15:25
- Updated DTM：2025/12/29 09:04
- Search by narrowing down Category： Domestic Fund Transfer , Domestic Fund Transfers , Send or Receive Money
Where can I check my overseas remittance history?

You can check history of overseas remittance you made from your PRESTIA account via online banking. PRESTIA Online, PRESTIA Mobile Sign On > Transfers &... Show Detail
- No：2407
- Displayed Date：2024/05/27 10:10
- Updated DTM：2025/10/03 18:08
- Search by narrowing down Category： Overseas Remittance , Overseas Remittance / Domestic Remittance in Foreign Currency
I want to register an overseas payee.

How to register an overseas payee depends whether your registered mobile phone number starts with 090/080/070 and contracted with a Japanese mobile carrier o... Show Detail
- No：2045
- Displayed Date：2024/12/16 09:03
- Updated DTM：2025/03/12 17:13
- Search by narrowing down Category： Overseas Remittance , One Time Password (OTP) / Transaction Signing Code / Token , Overseas Remittance / Domestic Remittance in Foreign Currency , Send or Receive Money
My token is lost, stolen or broken.

Broken (Damaged) Please apply for Replacement Token via PRESTIA Online / PRESTIA Mobile. The token you have with you will be deactivated once you apply for... Show Detail
- No：263
- Displayed Date：2020/12/25 22:33
- Updated DTM：2026/04/27 15:58
- Search by narrowing down Category： One Time Password (OTP) / Transaction Signing Code / Token
I want to check my domestic transfer history via online banking.

You can check your history of domestic fund transfers submitted via online banking (PRESTIA Online/PRESTIA Mobile/SMBC Trust Bank App) in the past 180 days (... Show Detail
- No：4954
- Displayed Date：2026/08/26 10:32
- Search by narrowing down Category： Domestic Fund Transfer , Domestic Fund Transfers
Is there a fee for issuing paper statements?

There is a fee for postal delivery of statements. For details of issuance fee, please see here On online banking, you can view, save or print e-statements f... Show Detail
- No：2148
- Displayed Date：2024/01/29 14:30
- Updated DTM：2025/03/31 15:20
- Search by narrowing down Category： Statement / Bankbook (Tsucho) , e-statement
Can I close my account online?

Yes. Please see here for the procedure. Show Detail
- No：1280
- Displayed Date：2022/05/13 09:40
- Updated DTM：2026/01/23 16:14
- Search by narrowing down Category： Account Closure , Service
What is Personal Profiling?

Personal Profiling is required before the purchase of products including foreign currency time deposit, structured deposit and specified insurance ... Show Detail
- No：1082
- Displayed Date：2021/12/21 17:02
- Search by narrowing down Category： Service , Personal Profiling
I want to check transaction records.

You can check for a maximum of the past 6 years of e-statements via online banking. You can check for a maximum of the past 6 years of e-statements via onli... Show Detail
- No：958
- Displayed Date：2021/06/24 10:59
- Updated DTM：2025/10/03 18:04
- Search by narrowing down Category： Service

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