Frequently Asked Questions
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I have not yet registered my seal or signature with your bank. How do I place a direct ...
For Account Holders with Account Open Date on or before December 31, 2021 For all the transaction and service orders via mail, the seal/signat... Show Detail
Can I set SMBC Trust Bank PRESTIA as a direct debit / auto debit account?
Yes. SMBC Trust Bank PRESTIA can be set as a direct debit / auto debit account for utility bills, tax payment, telecommunications service provider... Show Detail
I want to cancel direct debit / auto debit.
To cancel a direct debit / auto debit payment set on your account, please contact the service provider. When you do not recognize who is deducti... Show Detail
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