How can I switch my Banking Card (and PRESTIA Gaika Cash Card) to GLOBAL PASS®?

You can switch your Banking Card to GLOBAL PASS via Online Banking, by mail or at a branch. GLOBAL PASS is to be delivered by means listed below. ... Show Detail

I just received GLOBAL PASS®. Do I need to do anything before using it?

Please follow STEP 1-5 before using your GLOBAL PASS. STEP1 Sign the back of GLOBAL PASS Check your name on the front a... Show Detail

What is Visa Secure (former name: Verified by Visa), Personal Message?

Visa Secure is a system which prevents fraudulent transactions when shopping online. Some sites use terms such as Verified by Visa or 3D Secure, ... Show Detail

How many PIN numbers will I have if I get GLOBAL PASS®, and what is the difference betw...

There are two types of PIN number for GLOBAL PASS®: "Domestic Cash Card PIN" and "Debit PIN." The former is for the use of ATMs in Japan and for J-... Show Detail

I cannot use my GLOBAL PASS® at an online shopping site. What may be the possible cause?

Please refer to the following cases when you are having a trouble with online shopping. Your payment exceeding your Shopping Limit The paymen... Show Detail

When withdrawing cash at ATMs overseas, will the ATM usage fees charged by local ATM ow...

The ATM usage fees charged by local ATM owners will not be reimbursed.However, PRESTIA Gold and PRESTIA Gold Premium ... Show Detail

Why was the amount of my GLOBAL PASS® payment overseas NOT deducted from my balance of ...

It is likely due to Dynamic Currency Conversion. What is DCC? DCC allows you to choose the settlement currency on Visa purchase or ATM withdr... Show Detail

How can I receive GLOBAL PASS® (Multi Currencies Visa Debit with Cash Card)?

Domestic: Cash Card will be sent to your registered postal address by registered mail from VJA (Our outsourced card shipping business). This is ... Show Detail

If I switch my Banking Card to GLOBAL PASS®, what happens to Banking Card (and PRESTIA ...

<If you have a card issued by September 30, 2019(*) and obtain a GLOBAL PASS®> Your SMBC Trust Bank Banking Card or PRESTIA Gaika Cash Car... Show Detail

I saw two options such as "Withdrawal" and "Cashing" at the ATM screen in Japan. Which ...

Please choose "Withdrawal". The transaction will be terminated with an error when you choose "Cashing". Also you cannot use our cash cards at ATMs... Show Detail