I forgot my PIN.

There are three types of PINs: "Domestic Cash Card PIN" "Debit PIN" and "T-PIN". The procedure varies depending on the type of PIN and the customer's situat... Show Detail

What happens if wrong debit PIN is repeatedly entered for GLOBAL PASS®?

If wrong debit pin is entered certain times, the card will be blocked for security and needs to be reissued. Please visit our branch, or use PRESTIA Phone B... Show Detail

How can I change my PIN numbers for GLOBAL PASS®?

There are three types of 4 digit PIN numbers for GLOBAL PASS® depending on the purpose. Select PIN number you would like to change on Various Procedures page... Show Detail

How many PIN numbers will I have if I get GLOBAL PASS®, and what is the difference between each PIN number?

You are required to use three different PINs depending on where you use. For details, please see here. Show Detail

How can I verify my PIN ?

You cannot verify any of your PINs (i.e. Domestic Cash Card PIN, Debit PIN, and T-PIN).If you do not know or remember your PIN, please re-register PIN. Ple... Show Detail

Can I continue to use the same PIN numbers after I switched from Banking Card to GLOBAL PASS®?

The "Domestic Cash Card PIN" is the same, but you need to register a new Debit PIN. Show Detail

Is PIN for Main Card and Family Card the same?

It depends on the type of GLOBAL PASS® PIN. See below for the Family Card PIN settings. Domestic Cash Card PIN (Domestic ATMs, Shopping with J-Debit) Deb... Show Detail