I forgot my PIN.

There are three types of PINs: "Domestic Cash Card PIN" "Debit PIN" and "T-PIN". The procedure varies depending on the type of PIN and the custo... Show Detail

How can I change my PIN numbers for GLOBAL PASS®?

There are three types of 4 digit PIN numbers for GLOBAL PASS® depending on the purpose. Select PIN number you would like to change on Various Procedures pa... Show Detail

How many PIN numbers will I have if I get GLOBAL PASS®, and what is the difference betw...

You are required to use three different PINs depending on where you use. For details, please see here. Show Detail

How can I verify my PIN ?

You cannot verify any of your PINs (i.e. Domestic Cash Card PIN, Debit PIN, and T-PIN).If you do not know or remember your PIN, please re-register PIN. Ple... Show Detail

What happens if wrong debit PIN is repeatedly entered for GLOBAL PASS®?

If wrong debit pin is entered certain times, the card will be blocked for security and needs to be reissued with a fee. Please visit our branch,... Show Detail

Can I continue to use the same PIN numbers after I switched from Banking Card to GLOBAL...

The "Domestic Cash Card PIN" is the same, but you need to register a new Debit PIN. Show Detail

Is PIN for Main Card and Family Card the same?

It depends on the type of GLOBAL PASS® PIN. See below for the Family Card PIN settings. Domestic Cash Card PIN(Domestic ATMs, Shopping with J... Show Detail