Frequently Asked Questions
Can I withdraw foreign currency in my account from ATMs?
Domestic ATMNo, you cannot. Only Yen is available. However, USD and EUR can be withdrawn at the branch counter. Foreign currency cash handling fee will b... Show Detail
Where can I find my PRESTIA MultiMoney Account Number?
PRESTIA MultiMoney Account Number (the same 8 digit number for Yen and foreign currency) is on "Balance Summary". Online banking > Accounts > Balanc... Show Detail
Are there any fees to deposit (withdraw) foreign currency cash into(from) my account?
Yes. Cash handling fee will be charged. Available CurrenciesUSD, EUR only. *No cash handling fees up to US$5,000 or €5,000 per day for PRESTIA GOLD... Show Detail
Can I cancel Foreign Currency Time Deposits before maturity?
Cancellation is not allowed before maturity, including Foreign Currency Time Deposits that have rolled over automatically, except that SMBC Trust B... Show Detail
How can I start foreign currency deposit?
You can start foreign currency deposit via online banking. Sign On Sign On Application for PRESTIA MultiMoney Foreign Currency Savings Dep... Show Detail
I want to place a foreign exchange leave order.
You can place an order via online banking. PRESTIA Online, PRESTIA Mobile Menu > Foreign Currency Savings > Buy / Sell FX, Foreign Currenc... Show Detail
How much is the foreign exchange commission?
Please refer to the Service Fee List for our foreign exchange fees. Show Detail
What are the differences between U.S. Dollar Savings and PRESTIA MultiMoney USD Savings...
Both are savings account in US Dollar. The differences are as follows. U.S. Dollar Savings (account number: 7 digits) You can use this accoun... Show Detail
"Monthly Smile" is Foreign Currency Time Deposit Monthly Interest Payment Type, which pays interest on the last business day of each month.When you open a ... Show Detail
I want to cancel Foreign Currency Deposit Service.
Foreign Currency Deposit Service can be cancelled at a branch, or by phone. Branch Find a branch Phone PRESTIA Phone Bankin... Show Detail
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