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Popular FAQ

FAQ within [ PIN ]

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  • I forgot my PIN.

    There are three types of PINs: "Domestic Cash Card PIN" "Debit PIN" and "T-PIN". The procedure varies depending on the type of PIN and the custo... Show Detail

    • No：1045
    • Displayed Date：2021/11/12 11:14
    • Updated DTM：2023/12/28 11:56

  • What is T-PIN（Telephone Personal Identification Number）?

    T-PIN is a PIN used for PRESTIA Phone Banking. It is also necessary for online banking "First Time User Registration" , and in case you forgot you... Show Detail

    • No：1698
    • Displayed Date：2023/08/08 18:40
    • Updated DTM：2023/12/28 11:58

  • How can I verify my PIN ?

    You cannot verify any of your PINs (i.e. Domestic Cash Card PIN, Debit PIN, and T-PIN).If you do not know or remember your PIN, please re-register PIN. Ple... Show Detail

    • No：2575
    • Displayed Date：2024/08/16 09:34

  • I want to change T-PIN (Telephone Personal Identification Number).

    How to change T-PIN varies depending on your situation. Answer each question on the Various Procedures page to find out the procedure best suits you. ... Show Detail

    • No：2032
    • Displayed Date：2024/01/18 11:15

1-4 of Total 4

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