Frequently Asked Questions

Keyword Search

When searching by multiple keywords, put a space between keywords.  Example “address change” 
Separate keywords with sapce to search for ALL.
Separate with "｜" to search for EITHER words.
And having "-" at the start of the word will EXCLUDE it.

Popular FAQ

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  • I forgot my PIN.

    The procedure depends on which PIN (4 digits) you forgot. Domestic Cash Card PIN Used at domestic ATMs or to shop at J-Debit merchants P... Show Detail

    • No：1045
    • Displayed Date：2021/11/12 11:14

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