FAQ
What is the bank code or branch code of SMBC Trust Bank for domestic fund transfer?
Please see the table below. Bank Name: SMBC Trust Bank(エスエムビーシーシンタクギンコウ) Bank Code (Zengin Code): 0300 Branch Name Katakana Branch Name Branch Code S... Show Detail
Which IDs do I need to open an account?
The required ID document(s) depends on how you apply. Expired documents or those with a different address or name than your application are unacceptable. 1... Show Detail
I'm a foreign national. Can I open an account with PRESTIA?
Yes. Foreign nationals, who have resident registration (or alien registration) in Japan and reside in Japan, are eligible to open an account with P... Show Detail
Where can I find my branch name?
You can check your branch name and branch code on e-statements (including statements). e-statementPRESTIA Online, PRESTIA Mobile Menu > Accounts > St... Show Detail
Yen Savings Deposit account (7 digits) An account for basic transactions, such as Cash deposits and withdrawals, checking your balance with Cash Card or GL... Show Detail
What are the requirements to open an account via Internet?
To open an account via Internet, you need a domestic SMS enabled mobile phone and an e-mail address. Also, you need to meet the following general c... Show Detail
How can I check my Yen Savings Account number?
Please check your Yen Savings Account number (7 digits) with one of the following. GLOBAL PASS® Online Banking APP GLOBAL PASS *If you have a cash c... Show Detail
Where can I find my PRESTIA MultiMoney Account Number?
PRESTIA MultiMoney Account Number (the same 8 digit number for Yen and foreign currency) is on "Balance Summary". Online banking > Accounts > Balance ... Show Detail
What is the jurisdiction of tax residence?
The jurisdiction of tax residence refers to a country or region based on the classifications below. Individual or corporate customers submitting a Sel... Show Detail
Can I open a corporate account?
We open corporate accounts for customers seeking asset management, based on account usage plans and business descriptions. We do not open an account for ... Show Detail
How long does it take to open an account via Internet?
It usually takes 1 to 2 weeks. We send you an E-mail to notify that the account is open. Application requires modifications We also send an E-mail if your ... Show Detail
When do you send GLOBAL PASS® after opening an account via Internet?
GLOBAL PASS is usually sent out in one week from the account open date. GLOBAL PASS is sent from our vendor VJA as a Japan Post simplified registered mail... Show Detail
Unfortunately, you cannot open a NISA account with us. Show Detail
How do I check the status of my bank account application via Internet?
You can check your application status by logging in from here. Show Detail
I just received GLOBAL PASS®. Do I need to do anything before using it?
Please follow the steps here before using your GLOBAL PASS. Show Detail
You can open an account via Internet (smartphone, PC or tablet). Please start your application process from here. Show Detail
Do you issue a bankbook (tsucho)?
PRESTIA does not issue a bankbook (tsucho). E-statements, which show balance summary and transaction details, are available to view, save or print... Show Detail
To open an account, is there any fee or the minimum deposit amount?
No. There is no fee or the minimum deposit amount required to open an account. We withdraw a monthly account maintenance fee, but it is waived if you meet a... Show Detail
When are OECD CRS notification forms required?
On January 1, 2017, a partial revision to the Act on Special Provisions, Etc. of the Income Tax Act, the Corporation Tax Act, and the Local Tax Act Inciden... Show Detail
"Recognition error" when taking an ID photo during the smartphone account opening application.
*This guidance is for account opening with SMBC Trust Bank PRESTIA. 1. Tips for taking an ID photo Hold your smartphone steady with both hands. Avoid mov... Show Detail
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