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Frequently Asked Questions

FAQ within [ Statement / Bankbook (Tsucho) ]

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  • I need a copy of bankbook (tsucho).

    PRESTIA does not issue a bankbook (tsucho). You can find the following information displayed on Japanese version of PRESTIA Online / PRESTIA Mobile TOP s... Show Detail

    • No:1325
    • Displayed Date:2022/07/15 09:54
  • Do you issue a bankbook (tsucho)?

    PRESTIA does not issue a bankbook (tsucho). E-statements, which show balance summary and transaction details, are available to view, save or print... Show Detail

    • No:1323
    • Displayed Date:2023/10/03 00:00
    • Updated DTM:2024/02/27 17:32
  • Where can I check e-statements?

    PRESTIA Online, PRESTIA Mobile Menu > Accounts > Statement/Torihikizandaka-hokokusho Select Issued Year and Month and press "View." PRES... Show Detail

    • No:1840
    • Displayed Date:2023/11/02 11:29
    • Updated DTM:2024/02/27 17:33
  • Is there a fee for issuing statements?

    There is a fee for postal delivery of statements. For details of issuance fee, please see here On online banking, you can view, save or print e-... Show Detail

    • No:2148
    • Displayed Date:2024/01/29 14:30
    • Updated DTM:2024/02/27 17:35
  • I want to reissue my statement(s).

    For reissuing statement(s), see the Various Procedures page for details. Show Detail

    • No:2049
    • Displayed Date:2024/01/18 11:17

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