What is Visa Secure (former name: Verified by Visa)?

Visa Secure protects your transactions from unauthorized use by a third party. It becomes active after registration for GLOBAL PASS Member's Website is co... Show Detail

Can I have an ETC card issued for GLOBAL PASS®?

An ETC card cannot be issued for GLOBAL PASS. Consider applying for PRESTIA Visa Card if you do not have a credit card issued in Japan. An ETC card can be is... Show Detail

What is the difference between Yen Savings account and PRESTIA MultiMoney Yen Savings D...

Yen Savings account is for basic transactions, such as cash deposits and withdrawals, checking your balance with Cash Card or GLOBALL PASS®.Yen Sav... Show Detail

How can I receive GLOBAL PASS® (Multi Currencies Visa Debit with Cash Card)?

Domestic: Cash Card will be sent to your registered postal address by registered mail from VJA (Our outsourced card shipping business). This is ... Show Detail

If I switch my Banking Card to GLOBAL PASS®, what happens to Banking Card (and PRESTIA ...

<If you have a card issued by September 30, 2019(*) and obtain a GLOBAL PASS®> Your SMBC Trust Bank Banking Card or PRESTIA Gaika Cash Card will becom... Show Detail

How is the payment function of GLOBAL PASS® different from credit card?

The biggest difference is when your payment amount is debited from your account. GLOBAL PASS The amount used is debited immediately from the account. In a... Show Detail

There are some debit transactions on my card that I don't recognize (shopping and overs...

If you have any concerns about unauthorized use, please deactivate your card immediately. You can deactivate your card via GLOBAL PASS Member's Website. Me... Show Detail

What kind of insurance does GLOBAL PASS® cover?

We offer "Shopping Protection Insurance (Floater Insurance)" which compensates for damages or thefts of the products purchased with GLOBAL PASS. Please see ... Show Detail

Can I charge Suica or PASMO with GLOBAL PASS®?

You can charge Suica or PASMO with GLOBAL PASS. However, auto-charge is not available. Show Detail

Will I be charged a fee for changing ANA MILEAGE CLUB GLOBAL PASS to GLOBAL PASS® or th...

Yes. Reissuance feewill be charged. Please contact PRESTIA Phone Banking to request an application form if you would like to switch the type of GL... Show Detail