How do I register or renew my "Status of Residence" and "Period of Stay" (Date of Expir...

For how to register or renew your "Status of Residence" and "Period of Stay" (Date of Expiration), please refer to the Various Procedures page. Please be in... Show Detail

I’d like to update my "Status of Residence" and "Period of Stay" (Date of Expiration) ...

Please see below for necessary procedures. For Customers who updated your "Status of Residence" and "Period of Stay (Date of Expiration)" Ple... Show Detail

Why do I need to notify my "Status of Residence" and "Period of Stay" (Date of Expirati...

We at SMBC Trust Bank are committed to helping foreign nationals with bank accounts and banking services. In order to continue with this commitm... Show Detail

When I opened my account, I showed my Residence Card. Is it necessary to show it again?

We revised our deposit policy on October 1, 2019, and started to register "Status of Residence" and "Period of Stay" (Date of Expiration) of foreig... Show Detail

I am a diplomat / international organization staff and do not have a Residence Card. Do...

In order to confirm that you are a diplomat / international organization staff member, please show your ID card issued by ... Show Detail

When will my account transactions be restricted if I do not update my "Period of Stay" ...

If you do not update your "Period of Stay" by the expiration date, we put restrictions on cash card usage (i.e. domestic and international ATM usag... Show Detail

My cash card usage is restricted as the "Period of Stay" registered with the bank has b...

To reactivate your cash card, please update your "Status of Residence" and "Period of Stay (Date of Expiration)" by referring to the Various Proced... Show Detail

My status of residence is "Permanent Resident". Do I need to show my Residence Card?

In order to register your status as Permanent Resident, please show your Residence Card. Show Detail