- FAQ by Category > Products and Services
FAQ by Category
Frequently Asked Questions
Keyword Search
Popular FAQ
- Where can I find SMBC Trust Bank, bank code and my branch code?
- Can I receive funds in foreign currency transferred from other domestic/overseas banks?
- What is the requirements for non-Japanese national loan applicants?
- How can I deposit a check at SMBC Trust Bank?
- How can I switch my Banking Card (and PRESTIA Gaika Cash Card) to GLOBAL PASS®?
FAQ within [ Products and Services ]
-
Where can I find SMBC Trust Bank, bank code and my branch code?
Bank code is 0300. Please click here for branch code. Also, you can find your branch code on your GLOBAL PASS (Multi Currencies Visa Debit with Ca... Show Detail
- No：246
- Displayed Date：2020/12/25 22:33
- Updated DTM：2021/01/13 19:19
- Category： Open an Account , Branch and ATM
-
Can I receive funds in foreign currency transferred from other domestic/overseas banks?
Yes. Please note that "PRESTIA Multi Money Foreign Currency Savings Deposit Contract" needs to be concluded in advance. In order to receive as a fo... Show Detail
- No：249
- Displayed Date：2021/07/05 00:00
- Category： Overseas Remittance / Domestic Remittance in Foreign Currency
-
What is the requirements for non-Japanese national loan applicants?
Please see the following for some of the major requirements for non-Japanese national loan applicants: Japan residency except short-term visa ... Show Detail
- No：869
- Displayed Date：2021/03/24 14:30
- Category： Loans
-
How can I deposit a check at SMBC Trust Bank?
In order for you to deposit a foreign check, first, please bring your check to our branch.(*) We need to review your check to see if we can clear y... Show Detail
- No：239
- Displayed Date：2020/12/25 22:33
- Updated DTM：2021/06/04 19:09
- Category： Check , Deposit Checks
-
How can I switch my Banking Card (and PRESTIA Gaika Cash Card) to GLOBAL PASS®?
You can switch your Banking Card to GLOBAL PASS via Online Banking, by mail or at a branch. GLOBAL PASS is to be delivered by means listed below. ... Show Detail
- No：926
- Displayed Date：2021/06/01 14:30
- Updated DTM：2021/06/10 13:28
- Category： Request / Reissue GLOBAL PASS®
-
How can I make a domestic fund transfer (Furikomi) in yen?
We offer multiple ways for you to make a domestic fund transfer. Please check below and find the best way for your needs. The amount of service cha... Show Detail
- No：210
- Displayed Date：2020/12/25 22:32
- Updated DTM：2021/05/31 10:14
- Category： Domestic Fund Transfers , Domestic Fund Transfer / Overseas Remittance , Branch and ATM
-
I just received GLOBAL PASS®. Do I need to do anything before using it?
Please follow STEP 1-5 before using your GLOBAL PASS. STEP1 Sign the back of GLOBAL PASS Check your name on the front a... Show Detail
- No：979
- Displayed Date：2021/07/02 11:31
- Category： Open an Account , Use of GLOBAL PASS®
-
What is Visa Secure (former name: Verified by Visa), Personal Message?
Visa Secure is a system which prevents fraudulent transactions when shopping online. Some sites use terms such as Verified by Visa or 3D Secure, ... Show Detail
- No：283
- Displayed Date：2020/12/25 22:33
- Updated DTM：2021/01/25 14:30
- Category： Others
-
How can I receive a domestic fund transfer in Yen?
You will need the following information for receiving Yen from domestic financial institutions. Please find required information below; ... Show Detail
- No：281
- Displayed Date：2021/03/04 09:00
- Updated DTM：2021/06/04 20:57
- Category： Domestic Fund Transfers
-
How many PIN numbers will I have if I get GLOBAL PASS®, and what is the difference betw...
There are two types of PIN number for GLOBAL PASS®: "Domestic Cash Card PIN" and "Debit PIN." The former is for the use of ATMs in Japan and for J-... Show Detail
- No：233
- Displayed Date：2021/03/01 00:00
- Category： PIN