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- How can I receive GLOBAL PASS® (Multi Currencies Visa Debit with Cash Card)?
- When withdrawing cash at ATMs overseas, will the ATM usage fees charged by local ATM ow...
- What is the deference between Yen Savings account and PRESTIA MultiMoney Yen Savings De...
- I forgot my PIN.
- How much is the transaction limit on Cash Card and how do I change it?
FAQ within [ Cash Card ]
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How can I receive GLOBAL PASS® (Multi Currencies Visa Debit with Cash Card)?
Domestic: Cash Card will be sent to your registered postal address by registered mail from VJA (Our outsourced card shipping business). This is ... Show Detail
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When withdrawing cash at ATMs overseas, will the ATM usage fees charged by local ATM ow...
The ATM usage fees charged by local ATM owners will not be reimbursed.However, PRESTIA Gold and PRESTIA Gold Premium ... Show Detail
- No：220
- Displayed Date：2020/12/25 22:32
- Updated DTM：2021/01/28 18:53
- Search by narrowing down Category： Service Charges , Use of GLOBAL PASS® , Others
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What is the deference between Yen Savings account and PRESTIA MultiMoney Yen Savings De...
Yen Savings account is for basic transactions, such as cash deposits and withdrawals, checking your balance with Cash Card or GLOBALL PASS®.Yen Sav... Show Detail
- No：961
- Displayed Date：2021/06/24 11:00
- Search by narrowing down Category： Open an Account , Others , Others
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The procedure depends on which PIN (4 digits) you forgot. Domestic Cash Card PIN Used at domestic ATMs or to shop at J-Debit merchants P... Show Detail
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How much is the transaction limit on Cash Card and how do I change it?
To inquire and change the limit on Cash Card, see below. Note that Family Card transaction limit is included within the account holder's limit. ... Show Detail
- No：1250
- Displayed Date：2022/03/25 11:44
- Search by narrowing down Category： Limit Control , Branch and ATM , Limit Control
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My Cash Card does not work at ATMs (magnetic strip, IC chip or the card itself is damaged)
When you insert your card for balance inquiry or withdrawal and the ATM machine does not accept the card (e.g. your card comes out before entering ... Show Detail
- No：1044
- Displayed Date：2021/11/12 11:14
- Search by narrowing down Category： Lost, Stolen or Damaged Cards , Lost, Stolen or Damaged Cards , Lost, Stolen or Damaged Cards
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How do I adjust transaction limit for shopping / overseas ATM use on GLOBAL PASS®?
You can change your transaction limit on the GLOBAL PASS Member's Website. Sign On to GLOBAL PASS Member's Website(vpass.jp/globalpass)and please ... Show Detail
- No：228
- Displayed Date：2021/04/16 09:30
- Search by narrowing down Category： Limit Control , Limit Control
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I lost my Cash Card (lost or stolen).
If you had your Cash Card lost or stolen, we will stop your card to secure your account and have it reissued. Please contact us immediately. For... Show Detail
- No：1043
- Displayed Date：2021/11/12 11:15
- Search by narrowing down Category： Lost, Stolen or Damaged Cards , Lost, Stolen or Damaged Cards , Lost, Stolen or Damaged Cards
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If I switch my Banking Card to GLOBAL PASS®, what happens to Banking Card (and PRESTIA ...
<If you have a card issued by September 30, 2019(*) and obtain a GLOBAL PASS®> Your SMBC Trust Bank Banking Card or PRESTIA Gaika Cash Car... Show Detail
- No：235
- Displayed Date：2020/12/25 22:33
- Updated DTM：2021/11/19 10:11
- Search by narrowing down Category： Others , Request / Reissue GLOBAL PASS® , Others
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Where can I use my cash card? (ATM)
When using your cash card, please see below for details. When using in Japan When using Overseas Show Detail
- No：1222
- Displayed Date：2022/03/23 15:27
- Updated DTM：2022/05/27 09:43
- Search by narrowing down Category： Use of GLOBAL PASS® , Branch and ATM , Others