Procedures (Open an Account, Changing Personal Det | Frequently Asked Questions

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Procedures (Open an Account, Changing Personal Details, etc.)

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What is the bank code or branch code of SMBC Trust Bank for domestic fund transfer?

Please see the table below. Bank Name: SMBC Trust Bank（エスエムビーシーシンタクギンコウ） Bank Code (Zengin Code): 0300 Branch Name Katakana Branch Name Branch Code S... Show Detail
- No：246
- Displayed Date：2020/12/25 22:33
- Updated DTM：2025/03/24 18:25
- Search by narrowing down Category： Open an Account , Branch and ATM
How do I register or renew my "Status of Residence" and "Period of Stay" (Date of Expir...

For how to register or renew your "Status of Residence" and "Period of Stay" (Date of Expiration), please refer to the Various Procedures page. Please be in... Show Detail
- No：271
- Displayed Date：2024/11/13 09:00
- Updated DTM：2025/04/01 14:37
- Search by narrowing down Category： Notification of Status of Residence / Period of Stay (Date of Expiration) , Notification of Status of Residence / Period of Stay (Date of Expiration)
How do I notify My Number (Individual Number)?

Notification of My Number (Individual Number) can be made by postal mail. For details, please see the Various Procedures. Related Keywords changing pers... Show Detail
- No：212
- Displayed Date：2020/12/25 22:32
- Updated DTM：2025/04/01 14:41
- Search by narrowing down Category： My Number (Individual Number/ Corporate Number)
I'm a foreign national. Can I open an account with PRESTIA?

Yes. Foreign nationals, who have resident registration (or alien registration) in Japan and reside in Japan, are eligible to open an account with P... Show Detail
- No：1584
- Displayed Date：2023/03/17 15:25
- Updated DTM：2024/09/12 09:41
- Search by narrowing down Category： Open an Account
Can I deposit or cash a foreign check at SMBC Trust Bank?

An account holder with SMBC Trust Bank can deposit a foreign check. Please bring your check to our branch. We need to verify your check to see if w... Show Detail
- No：239
- Displayed Date：2025/01/06 09:00
- Search by narrowing down Category： Check , Branch and ATM , Deposit Checks
I lost my Cash Card (lost or stolen).

If you had your Cash Card lost or stolen, we will stop your card to secure your account and have it reissued. Please contact us immediately. For GLOBAL PASS... Show Detail
- No：1043
- Displayed Date：2024/09/09 14:00
- Updated DTM：2025/03/21 13:33
- Search by narrowing down Category： Lost, Stolen or Damaged Cards , Lost, Stolen or Damaged Cards , Lost, Stolen or Damaged Cards
What is the jurisdiction of tax residence?

The jurisdiction of tax residence refers to a country or region based on the classifications below. Individual or corporate customers submitting a Sel... Show Detail
- No：215
- Displayed Date：2020/12/25 22:32
- Updated DTM：2022/03/04 10:37
- Search by narrowing down Category： OECD CRS , Open an Account , Address Change
What is T-PIN（Telephone Personal Identification Number）?

T-PIN is a PIN used for PRESTIA Phone Banking. It is also necessary for online banking "First Time User Registration" , and in case you forgot you... Show Detail
- No：1698
- Displayed Date：2023/08/08 18:40
- Updated DTM：2023/12/28 11:58
- Search by narrowing down Category： PIN
I’d like to update my "Status of Residence" and "Period of Stay" (Date of Expiration) ...

Please see below for necessary procedures. For Customers who updated your "Status of Residence" and "Period of Stay (Date of Expiration)" Ple... Show Detail
- No：277
- Displayed Date：2024/11/13 09:00
- Search by narrowing down Category： Notification of Status of Residence / Period of Stay (Date of Expiration) , Notification of Status of Residence / Period of Stay (Date of Expiration)
How can I check my Katakana Name registered?

You can check your Katakana Name on Japanese version of our online banking (SMBC Trust Bank App, PRESTIA Online, PRESTIA Mobile). *Katakana Name is... Show Detail
- No：1252
- Displayed Date：2022/03/25 11:44
- Updated DTM：2024/04/25 17:08
- Search by narrowing down Category： Account Holder's Name

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