Frequently Asked Questions
Where can I find SMBC Trust Bank, bank code and my branch code?
SMBC Trust Bank code is 0300. Please find the branch code you are looking for under “ATM•Branches.” You can check your branch name and branch... Show Detail
How can I make a domestic fund transfer (Furikomi) in yen?
We offer multiple ways for you to make a domestic fund transfer. Please check below and find the best way for your needs. The amount of service charges wil... Show Detail
Where is a PRESTIA branch near me?
To find information about branch information, please see here. Show Detail
Where can I find the SMBC Trust Bank ATM?
For ATM locations, please refer to "Sumitomo Mitsui Banking Corporation ATMs. ATMs are also available at SMBC Trust Bank branches. Our cash car... Show Detail
How much is the transaction limit on Cash Card and how do I change it?
To inquire and change the limit on Cash Card, see below. Note that Family Card transaction limit is included within the account holder's limit. ... Show Detail
Can I deposit foreign currency from a domestic ATM?
No, you cannot. Only Japanese Yen is accepted. However, USD and EUR bills can be deposited at the branch counter. Foreign currency cash handling fee w... Show Detail
How much is the domestic ATM fee (withdrawal / deposit)?
The domestic ATM fees using your Cash Card (withdrawal / deposit) are as follows. ATM Transaction fee ATMs installed at SM... Show Detail
Where can I use my cash card? (ATM)
When using your cash card, please see below for details. When using in Japan When using Overseas Show Detail
Can I make an appointment to come to a branch?
Unfortunately, your turn will be in the order you come at the reception desk. Please allow enough time for coming. Show Detail
How much is the overseas ATM withdrawal fee?
GLOBAL PASS® transaction fee is free when withdrawing from overseas ATMs. The local ATM owners may separately charge the ATM usage fee. Forei... Show Detail