Will the overseas ATM usage fees charged by local ATM owners be reimbursed?

No. When withdrawing cash at ATMs overseas, the ATM usage fees charged by local ATM owners will not be reimbursed. However, PRESTIA DIGITAL GOLD, PRESTIA GO... Show Detail

I cannot use my GLOBAL PASS® at an online shopping site. What may be the possible cause?

Please refer to the following cases when you are having a trouble with online shopping. Your payment exceeding your Shopping Limit The payment amount canno... Show Detail

What cases happen the difference amount between the refund is caused by cancellation by...

Overseas administrative fees will be required when canceling the transaction ("Cancellation") or returning the goods/products ("Return") after using non-hand... Show Detail

How much is the overseas ATM withdrawal fee?

GLOBAL PASS® transaction fee is free when you withdraw cash from overseas ATM(s). However, the merchant or an ATM owner may charge a fee for use, or an exch... Show Detail

Can I make a deposit at an ATM overseas?

Overseas ATMs are only available for withdrawal. Show Detail

What happens if wrong debit PIN is repeatedly entered for GLOBAL PASS®?

If wrong debit pin is entered certain times, the card will be blocked for security and needs to be reissued with a fee. Please visit our branch, or use PRES... Show Detail

At which overseas ATMs can I use GLOBAL PASS®?

GLOBAL PASS lets you withdraw local currencies at ATMs with a Visa or PLUS mark in over 200 countries and regions around the world. Please find overseas ATM... Show Detail

When using GLOBAL PASS® overseas, what should I keep in mind?

When using GLOBAL PASS overseas, please check the following. Debit PIN Used at overseas ATMs and to shop at Visa merchants. GAIKA FULL BACK This service ... Show Detail

GLOBAL PASS® doesn't work at overseas ATMS.

When you cannot withdraw cash from overseas ATMs, here are some possibilities. Debit PIN input incorrect. Withdrawal amount exceeding the transaction limit... Show Detail

How can I change my PIN numbers for GLOBAL PASS®?

There are three types of 4 digit PIN numbers for GLOBAL PASS® depending on the purpose. Select PIN number you would like to change on Various Procedures page... Show Detail