FAQ
What is the SWIFT CODE for SMBC Trust Bank PRESTIA?
Our SWIFT (BIC) Code is SMTCJPJT. *A SWIFT Code consists of eight digits or letters. Please add "XXX" at the end if asked for an eleven digit or letter SWIF... Show Detail
What information is required to receive foreign currency transfers?
The following information is required to receive foreign currency transfers (overseas remittances, domestic foreign currency remittances, as well as cross bo... Show Detail
How can I deposit Japanese Yen into my account?
You can deposit Japanese Yen in the following ways. At ATM Deposits can be made at SMBC, Japan Post Bank and Seven Bank other than our bank. See here for f... Show Detail
I cannot use my GLOBAL PASS® at an online shopping site. What may be the possible cause?
Please refer to the following cases when you are having a trouble with online shopping. Your payment exceeding your Shopping Limit The payment amount canno... Show Detail
My Cash Card does not work at ATMs (magnetic strip, IC chip or the card itself is damaged)
If any of the following should occur, we recommend that you have your cash card reissued, as the magnetism, etc. may have been damaged or weakened. Ex. ATM... Show Detail
Can I receive foreign currency remittance with my PRESTIA account?
Yes. You can transfer funds in foreign currency to your PRESTIA account. Please make sure to provide your 8 digit PRESTIA Multi Money Account Number. To re... Show Detail
How long does an overseas remittance take to reach the beneficiary?
Outgoing Fund Transfer It takes approximately a week. *It may vary depending on the processing by the intermediary bank(s). *If the beneficiary/beneficiar... Show Detail
Can I withdraw foreign currency in my account from ATMs?
Domestic ATM No, you cannot. Only Yen is available. However, USD and EUR can be withdrawn at the branch counter. Foreign currency cash handling fee will be ... Show Detail
Can I deposit foreign currency from a domestic ATM?
No, you cannot. Only Japanese Yen is accepted. However, USD and EUR bills can be deposited at the branch counter. Foreign currency cash handling fee will be... Show Detail
Will the overseas ATM usage fees charged by local ATM owners be reimbursed?
No. When withdrawing cash at ATMs overseas, the ATM usage fees charged by local ATM owners will not be reimbursed. However, PRESTIA DIGITAL GOLD, PRESTIA GO... Show Detail
1 - 10 of 78 Results