FAQ
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For how to close your account, see the Various Procedures page for details. Answer each question to find out the best procedure for you. Please note that t... Show Detail
Can I close my account online?
Yes. Please see here for the procedure. Show Detail
What do I need to do with my account before leaving Japan for an extended period?
As a general rule, customers leaving Japan for an extended period are requested to close their account. You may be able to keep your account if you have a va... Show Detail
Can I close my dormant account?
Please contact us. It is helpful to have the following items at hand when you do so. Cash Card Statement 4-digit T-PIN *All of the above includes which... Show Detail
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