Frequently Asked Questions

Keyword Search

When searching by multiple keywords, put a space between keywords.  Example “address change” 
Separate keywords with sapce to search for ALL.
Separate with "｜" to search for EITHER words.
And having "-" at the start of the word will EXCLUDE it.

Popular FAQ

FAQ within [ Account Closure ]

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  • How do I close my account?

    You can close your account by online banking or postal mail. Please see here for details. There is no handling charge for closing account. *... Show Detail

    • No：209
    • Displayed Date：2020/12/25 22:32
    • Updated DTM：2024/04/25 17:07

  • Can I close my account online?

    Yes. Please see here for the procedure. Show Detail

    • No：1280
    • Displayed Date：2022/05/13 09:40
    • Updated DTM：2023/10/24 15:08

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