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FAQ

FAQ within [ Alert Service ]

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  • When a Family Card is used, do I get notified?

    Yes. If the account holder has registered for PRESTIA Alert Services in advance, a notification e-mail titled "SMBC Trust Bank Notification of Card Transacti... Show Detail

    • No：4406
    • Displayed Date：2025/07/17 09:29

  • What is PRESTIA Alert Service?

    PRESTIA Alert Service is a service which sends you e-mail alerts for your cash card and/or online banking usages. Please refer to the page here for the deta... Show Detail

    • No：1764
    • Displayed Date：2023/10/25 16:09
    • Updated DTM：2025/04/03 17:20

  • How can I apply for PRESTIA Alert Services?

    For how to register or update PRESTIA Alert Service, see the Various Procedures page for details. Show Detail

    • No：1765
    • Displayed Date：2023/10/25 16:09
    • Updated DTM：2023/12/29 10:26

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