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FAQ within [ GLOBAL PASS® ]
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I saw two options such as "Withdrawal" and "Cashing" at the ATM screen in Japan. Which ...
Please choose "Withdrawal". The transaction will be terminated with an error when you choose "Cashing". Also you cannot use our cash cards at ATMs... Show Detail
- No：238
- Displayed Date：2020/12/25 22:33
- Updated DTM：2021/01/19 23:17
- Search by narrowing down Category： Use of GLOBAL PASS®
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I want to change my GAIKA FULL BACK setting.
You can turn GAIKA FULL BACK on or off via online banking. PRESTIA Online, PRESTIA Mobile Menu > Services > GLOBAL PASS(Multi Currencie... Show Detail
- No：2015
- Displayed Date：2023/12/27 14:22
- Updated DTM：2024/03/08 16:32
- Search by narrowing down Category： GAIKA FULL BACK
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Can I receive my GLOBAL PASS® with new expiry date overseas?
Yes. In case you receive a card with new expiry date in overseas, your card will be sent in a blocked status for security reasons. Please follow the pr... Show Detail
- No：2218
- Displayed Date：2024/04/01 09:29
- Updated DTM：2024/08/05 09:37
- Search by narrowing down Category： Expiration Date
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GLOBAL PASS® doesn't work at overseas ATMS.
When you cannot withdraw cash from overseas ATMs, here are some possibilities. Debit PIN input incorrect. Withdrawal amount exceeding the tra... Show Detail
- No：1438
- Displayed Date：2022/12/13 09:54
- Updated DTM：2024/03/13 12:14
- Search by narrowing down Category： Trouble in Use
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How can I check the exchange rate applied to my transaction when "GAIKA FULL BACK" is a...
You can check the exchange rate on the transaction details page of the GLOBAL PASS® Member's Website. The exchange rate is fixed around two busines... Show Detail
- No：229
- Displayed Date：2020/12/25 22:33
- Updated DTM：2024/03/08 16:14
- Search by narrowing down Category： GAIKA FULL BACK , Use of GLOBAL PASS®
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Can I separately set GLOBAL PASS® transaction limit for myself and Family Card holder(s)?
No. GLOBAL PASS transaction limit can only be set by the account holder, and it cannot be separately set for each GLOBAL PASS holder under your acc... Show Detail
- No：223
- Displayed Date：2021/04/16 09:30
- Updated DTM：2023/01/06 10:51
- Search by narrowing down Category： Limit Control , Limit Control , Family Card , Family Card
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I want to apply for a Family Card.
Apply for a GLOBAL PASS® Family Card, please see here for the procedure. See here for the conditions to apply for a Family Card. Show Detail
- No：1458
- Displayed Date：2023/01/11 09:25
- Updated DTM：2023/10/26 17:23
- Search by narrowing down Category： Request / Reissue GLOBAL PASS® , Family Card , Family Card
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How is the payment function of GLOBAL PASS® different from credit card?
You can pay in or withdraw foreign currency from your foreign currency account. For example, you can pay in U.S. Dollar from your PRESTIA MultiMone... Show Detail
- No：237
- Displayed Date：2020/12/25 22:33
- Updated DTM：2023/05/01 15:32
- Search by narrowing down Category： Others , Credit Card
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What is the difference between GLOBAL PASS Member's Website and online banking?
For the difference between GLOBAL PASS Member's Website and online banking, see below. GLOBAL PASS Member's Website View transaction details for shop... Show Detail
- No：1843
- Displayed Date：2023/11/02 11:29
- Search by narrowing down Category： User ID / Password , Service , GLOBAL PASS Member's Website
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I want to know the exchange rate for a transaction debited in Yen. (GLOBAL PASS®)
To check the exchange rate for a GLOBAL PASS transaction made with GAIKA FULL BACK® or in foreign currency other than our 17 applicable currencies ... Show Detail
- No：1756
- Displayed Date：2023/10/25 16:08
- Updated DTM：2024/03/08 16:32
- Search by narrowing down Category： Use of GLOBAL PASS®
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