- FAQ by Category > Products and Services
FAQ by Category
Frequently Asked Questions
Keyword Search
Popular FAQ
- What is the bank code or branch code of SMBC Trust Bank for domestic fund transfer?
- What is the SWIFT CODE for SMBC Trust Bank PRESTIA?
- What information is required to receive foreign currency transfers?
- What is the requirements for non-Japanese national loan applicants?
- I want to confirm the Kana name of the branch.
FAQ within [ Products and Services ]
-
I want to make Cross Currency Transactions.
You can make Cross Currency Transactions via online banking. Buy / Sell FX, Foreign Currency Deposit Service, Order Watch > Cross Currency Tran... Show Detail
- No：1456
- Displayed Date：2023/01/11 09:25
- Updated DTM：2023/04/06 11:59
- Search by narrowing down Category： Foreign Currency Deposit , Service
-
Premium Deposit is the Structured Deposit with FX Option. For the details of Premium Deposit <Structured Deposit with FX Option>, please refer to th... Show Detail
- No：1844
- Displayed Date：2023/11/02 11:29
- Search by narrowing down Category： Premium Deposit , Foreign Currency Deposit , Foreign Currency Cash
-
What are service hours of Premium Deposit (Structured Deposit)?
Online banking service hours are 8:00 a.m. Monday - 4:59 a.m. Saturday. *Excluding system maintenance hours, Japanese holidays and December 31 through J... Show Detail
- No：1845
- Displayed Date：2023/11/02 11:29
- Search by narrowing down Category： Premium Deposit
-
"Monthly Smile" is Foreign Currency Time Deposit Monthly Interest Payment Type, which pays interest on the last business day of each month.When you open a ... Show Detail
- No：2224
- Displayed Date：2024/04/02 10:00
- Search by narrowing down Category： Foreign Currency Time Deposit
-
Where can I exchange foreign currency?
Foreign currency exchange is available at SMBC Trust Bank branches (notes only). Branch[Branches] SMBC Trust Bank Nationwide Branch Network [Business H... Show Detail
- No：2225
- Displayed Date：2024/04/02 10:00
- Search by narrowing down Category： Foreign Currency Cash
-
My account status has changed. Do I need to request a new GLOBAL PASS® ?
No. When your account status changes, you will automatically receive the benefits and privileges of your new status, regardless of the type of card you hav... Show Detail
- No：2566
- Displayed Date：2024/08/16 09:30
- Search by narrowing down Category： Request / Reissue GLOBAL PASS® , Gold status
-
Can I tap to pay with GLOBAL PASS® ?
Yes. GLOBAL PASS is compatible with two types of contactless payment service. *"iD" logo is a registered trademark of NTT DOCOMO, INC. Show Detail
- No：2571
- Displayed Date：2024/08/16 09:32
- Search by narrowing down Category： Use of GLOBAL PASS®
-
Can I cancel Foreign Currency Time Deposits before maturity?
Cancellation is not allowed before maturity, including Foreign Currency Time Deposits that have rolled over automatically, except that SMBC Trust B... Show Detail
- No：1107
- Displayed Date：2022/02/18 15:48
- Updated DTM：2024/04/04 09:57
- Search by narrowing down Category： Foreign Currency Time Deposit
-
Is there a parking lot at the branch?
There is no parking lot at our branch. Please contact us in advance if your consultation about asset management might take some time.Inquiry : Week... Show Detail
- No：1111
- Displayed Date：2022/02/18 15:49
- Updated DTM：2024/03/01 17:08
- Search by narrowing down Category： Branch and ATM
-
How do I buy / sell foreign currency within my account?
Foreign currency transactions can be made on Online banking. You can make transactions from the "Buy / Sell FX, Foreign Currency Deposit Service... Show Detail
- No：1190
- Displayed Date：2022/03/15 17:05
- Search by narrowing down Category： Service , Foreign Currency Deposit
1-10 of Total 230