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FAQ within [ Cash Card ]
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When do you send GLOBAL PASS® after opening an account via Internet?
GLOBAL PASS is usually sent out in one week from the account open date. GLOBAL PASS is sent from our vendor VJA as a Japan Post simplified registered mail... Show Detail
- No：1631
- Displayed Date：2023/06/09 09:40
- Search by narrowing down Category： Open an Account , Request / Reissue GLOBAL PASS® , Others
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Can I still use a non-GLOBAL PASS® cash card?
Banking Card (International Cash Card) Domestic: You can still use it. Overseas: You can no longer use it.* PRESTIA Gaika Cash Card (a c... Show Detail
- No：1737
- Displayed Date：2023/10/04 11:25
- Updated DTM：2024/05/15 11:42
- Search by narrowing down Category： Cash Card
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If I go to a branch to apply for a cash card, can I get it on the same day?
The same day banking card issuance at our branches ended on September 30 in 2019. Show Detail
- No：232
- Displayed Date：2020/12/25 22:33
- Search by narrowing down Category： Request / Reissue GLOBAL PASS® , Others
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If I switch my Banking Card to GLOBAL PASS®, what happens to Banking Card (and PRESTIA ...
<If you have a card issued by September 30, 2019(*) and obtain a GLOBAL PASS®> Your SMBC Trust Bank Banking Card or PRESTIA Gaika Cash Car... Show Detail
- No：235
- Displayed Date：2020/12/25 22:33
- Updated DTM：2021/11/19 10:11
- Search by narrowing down Category： Others , Request / Reissue GLOBAL PASS® , Others
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If you have found the Cash Card you reported lost, please have the card and T-PIN ready, and call PRESTIA Phone Banking. We guide you through the necessar... Show Detail
- No：1450
- Displayed Date：2023/01/11 09:24
- Updated DTM：2023/10/24 14:38
- Search by narrowing down Category： Lost, Stolen or Damaged Cards , Lost, Stolen or Damaged Cards , Lost, Stolen or Damaged Cards
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Can I separately set GLOBAL PASS® transaction limit for myself and Family Card holder(s)?
No. GLOBAL PASS transaction limit can only be set by the account holder, and it cannot be separately set for each GLOBAL PASS holder under your acc... Show Detail
- No：223
- Displayed Date：2021/04/16 09:30
- Updated DTM：2023/01/06 10:51
- Search by narrowing down Category： Limit Control , Limit Control , Family Card , Family Card
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Where can I use my cash card? (ATM)
When using your cash card, please see below for details. When using in Japan When using Overseas Show Detail
- No：1222
- Displayed Date：2022/03/23 15:27
- Updated DTM：2022/05/27 09:43
- Search by narrowing down Category： Use of GLOBAL PASS® , Branch and ATM , Others
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You cannot verify any of your PINs (i.e. Domestic Cash Card PIN, Debit PIN, and T-PIN).If you do not know or remember your PIN, please re-register PIN. Ple... Show Detail
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What are the transaction limits on my Cash Card?
For transaction limits (Limit Control) on your Cash Card, see below. GLOBAL PASS® holder See here for details. Non GLOBAL PASS holde... Show Detail
- No：1692
- Displayed Date：2023/08/08 18:41
- Search by narrowing down Category： Limit Control , Branch and ATM , Limit Control , Family Card , Family Card
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I want to apply for a Family Card.
Apply for a GLOBAL PASS® Family Card, please see here for the procedure. See here for the conditions to apply for a Family Card. Show Detail
- No：1458
- Displayed Date：2023/01/11 09:25
- Updated DTM：2023/10/26 17:23
- Search by narrowing down Category： Request / Reissue GLOBAL PASS® , Family Card , Family Card
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