Can I charge Suica or PASMO with GLOBAL PASS®?

You can charge Suica or PASMO with GLOBAL PASS. However, auto-charge is not available. Show Detail

I want to make Cross Currency Transactions.

You can make Cross Currency Transactions via online banking. Buy / Sell FX, Foreign Currency Deposit Service, Order Watch > Cross Currency Tran... Show Detail

What are the transaction limits on my Cash Card?

For transaction limits (Limit Control) on your Cash Card, see below. GLOBAL PASS® holder See here for details. Non GLOBAL PASS holder See here for de... Show Detail

I want to check the initial deposit information of my Foreign Currency Time Deposits.

Online banking offers the details of deposited Foreign Currency Time Deposits. Online banking Sign On>Accounts>Balance Summary Online b... Show Detail

Can I continue to use the ANA Mileage Club membership number I already have after I get...

When your ANA MILEAGE CLUB GLOBAL PASS is issued, you will receive a ANA Mileage Club membership number. If you input your current ANA Mileage Club membershi... Show Detail

What is GLOBAL PASS®?

GLOBAL PASS is a cash card with multi currency Visa debit function which can be used at Visa/iD merchants or domestic/overseas ATMs. You can pay or withdraw... Show Detail

I want to request a bank reference.

For customers who need a bank reference, in principle, we issue a balance certificate. Please see here for details on our balance certificate and how to re... Show Detail

When will domestic fund transfers by ATM be credited to the payee’s account?

Fund transfers to SMBC Trust Bank Funds transferred to the Bank by 2:59 p.m. on weekdays will be processed on the same day. Funds transferred to the Bank f... Show Detail

Can I send foreign currency to another PRESTIA account?

Yes. Foreign currency can be sent to another PRESTIA account via online banking or PRESTIA Phone Banking.*1 Note that you need to preregister the a... Show Detail

Do I receive a notification when an overseas remittance is credited into my deposit acc...

When an overseas remittance (including a domestic transfer in a foreign currency) is deposited into your account, we send an "Arrival Notice", a se... Show Detail