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- What is the bank code or branch code of SMBC Trust Bank for domestic fund transfer?
- How do I update my E-mail Address registered with PRESTIA?
- I am non-resident. How do I make a domestic transfer (Furikomi)?
- What is Visa Secure (former name: Verified by Visa)?
- What is the SWIFT CODE for SMBC Trust Bank PRESTIA?
FAQ within [ Products and Services ]
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What should I do after I receive my GLOBAL PASS® with new expiry date?
You need to sign your name on the back of the card and update your card information for the services for which you use GLOBAL PASS for payment. For det... Show Detail
- No：2220
- Displayed Date：2024/04/01 09:29
- Updated DTM：2024/08/05 09:38
- Search by narrowing down Category： Expiration Date
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After receiving my GLOBAL PASS® with new expiry date, do I need to reregister card info...
Yes. For details, please check here. Show Detail
- No：2222
- Displayed Date：2024/04/01 09:30
- Updated DTM：2024/08/02 14:48
- Search by narrowing down Category： Expiration Date
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No. We terminated the issuance of demand drafts on 12/30/2022. Please consider using our wire transfer service. For how to make an overseas remittance,... Show Detail
- No：2400
- Displayed Date：2024/05/27 10:07
- Search by narrowing down Category： Check
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I want to place a foreign exchange leave order.
You can place an order via online banking. PRESTIA Online, PRESTIA Mobile Menu > Foreign Currency Savings > Buy / Sell FX, Foreign Currenc... Show Detail
- No：2402
- Displayed Date：2024/05/27 10:08
- Search by narrowing down Category： Foreign Currency Deposit , Foreign Currency Deposit
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Where can I check my overseas remittance history?
You can check history of overseas remittance you made from your PRESTIA account via online banking. PRESTIA Online, PRESTIA Mobile Sign On > ... Show Detail
- No：2407
- Displayed Date：2024/05/27 10:10
- Search by narrowing down Category： Overseas Remittance , Overseas Remittance / Domestic Remittance in Foreign Currency
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If I cancel GLOBAL PASS® or ANA MILEAGE CLUB GLOBAL PASS, what will happen to the total...
GLOBAL PASS Holder If you cancel GLOBAL PASS as well as its settling account, the total cashback amount (planned deposit amount) shall be null a... Show Detail
- No：217
- Displayed Date：2021/04/16 09:30
- Search by narrowing down Category： Others , ANA MILEAGE CLUB GLOBAL PASS
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What is the contact information regarding loans?
The contact information differs depending on the nature of your inquiry. For details, please refer to "contact information" under "Loans" on Inquir... Show Detail
- No：874
- Displayed Date：2021/03/26 10:00
- Updated DTM：2024/02/27 15:25
- Search by narrowing down Category： Loans
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I don't live in Japan. Can I apply for a credit card?
No. SMBC Trust Bank Credit Card is available for residents in Japan. Please consider using GLOBAL PASS® (Multi Currencies Visa Debit with Cash Card... Show Detail
- No：1041
- Displayed Date：2021/11/12 11:16
- Search by narrowing down Category： Credit Card
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How do I buy / sell foreign currency within my account?
Foreign currency transactions can be made on Online banking. You can make transactions from the "Buy / Sell FX, Foreign Currency Deposit Service... Show Detail
- No：1190
- Displayed Date：2022/03/15 17:05
- Search by narrowing down Category： Service , Foreign Currency Deposit
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Where can I use my cash card? (ATM)
When using your cash card, please see below for details. When using in Japan When using Overseas Show Detail
- No：1222
- Displayed Date：2022/03/23 15:27
- Updated DTM：2022/05/27 09:43
- Search by narrowing down Category： Use of GLOBAL PASS® , Branch and ATM , Others
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