Until when can I use my GLOBAL PASS®?

Depends on GLOBAL PASS services you want to use. GLOBAL PASS expiration dates ・Using domestic ATMs ・Shopping using J-Debit In the middle of the expirat... Show Detail

Where can I check my overseas remittance history?

You can check history of overseas remittance you made from your PRESTIA account via online banking. PRESTIA Online, PRESTIA Mobile Sign On > Transfers &... Show Detail

I have been transferred from overseas to Japan. Is there any requirements for loan?

Regardless of where you work, there will be a credit review confirming your seeable future stay in Japan and stable employment situation. For more details, p... Show Detail

Can I receive my GLOBAL PASS® with new expiry date overseas?

Yes. In case you receive a card with new expiry date in overseas, your card will be sent in a blocked status for security reasons. Please follow the procedu... Show Detail

What is the fee for a domestic fund transfer in yen?

Fees for transfers within SMBC Trust Bank and fund transfers to other banks via Zengin vary depending on the transaction type and your account status. See S... Show Detail

My GLOBAL PASS® payment overseas was NOT deducted in the currency intended.

It is likely due to Dynamic Currency Conversion. Please see here. Related Keywords trouble with GLOBAL PASS Show Detail

Can I make an overseas remittance?

Yes. For how to make an overseas remittance, see the Various Procedures page for details. Making remittances to the same payee in the future? By registeri... Show Detail

I want to pay back PRESTIA MultiMoney Credit.

You can repay PRESTIA MultiMoney Credit via online banking. PRESTIA Online / PRESTIA Mobile Menu > Loans > PRESTIA MultiMoney Credit PR... Show Detail

What expenses are eligible for housing loan financing?

The expenses that can be handled as a use of housing loan funds are as follows: Administrative fee Real estate brokerage commissions Real estate... Show Detail

Can I send foreign currency to another PRESTIA account?

Yes. Foreign currency can be sent to another PRESTIA account via online banking or PRESTIA Phone Banking.*1 Note that you need to preregister the account bef... Show Detail

While using GLOBAL PASS® for ATM withdrawal or shopping, can I make the settlement from PRESTIA MultiMoney Yen Savings Deposit account?

PRESTIA MultiMoney Yen Savings Deposit account cannot be used. The settlement from Yen is available from Yen Savings account only. Show Detail

I want to make Cross Currency Transactions.

You can make Cross Currency Transactions via online banking. Buy / Sell FX, Foreign Currency Deposit Service, Order Watch > Cross Currency Tran... Show Detail

Is PIN for Main Card and Family Card the same?

It depends on the type of GLOBAL PASS® PIN. See below for the Family Card PIN settings. Domestic Cash Card PIN (Domestic ATMs, Shopping with J-Debit) Deb... Show Detail

If I have Chinese Yuan offshore in PRESTIA MultiMoney Foreign Currency Savings account, can I use the GLOBAL PASS® to withdraw onshore RMB at an ATM in mainland China?

Yes, you can use to withdraw and also use the card at shopping in Visa Merchants. You cannot make Chinese Yuen transaction at some Visa Merchants (in that c... Show Detail

Can I separately set GLOBAL PASS® transaction limit for myself and Family Card holder(s)?

No. GLOBAL PASS transaction limit can only be set by the account holder, and it cannot be separately set for each GLOBAL PASS holder under your acc... Show Detail

I want to switch my Banking Card to GLOBAL PASS®.

You can switch your Banking Card (and PRESTIA Gaika Cash Card) to GLOBAL PASS via online banking or by postal mail. For details, please see here. ... Show Detail

I don't live in Japan. Can I apply for a credit card?

No. SMBC Trust Bank Credit Card is available for residents in Japan. Please consider using GLOBAL PASS® (Multi Currencies Visa Debit with Cash Card), which y... Show Detail

I want to change my GAIKA FULL BACK setting.

You can turn GAIKA FULL BACK on or off via online banking. PRESTIA Online, PRESTIA Mobile Menu > Services > GLOBAL PASS(Multi Currencies Visa Debit w... Show Detail

There is no appropriate purpose of remittance / purpose remittance code. (register overseas payee)

If you do not find an appropriate Purpose of Remittance or Remittance Purpose Code when you are trying to register an overseas payee, you can't reg... Show Detail

ATM withdrawal / shopping made from Yen Savings Account was refunded in foreign currency.

The refund may be made in foreign currency when ATM withdrawal / shopping (including online) overseas made with GLOBAL PASS® from Yen Savings Account (includ... Show Detail