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Products and Services
FAQ within [ Products and Services ]
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What is Private Banking Service?
For the service and the products, please see here. Show Detail
- No：2627
- Displayed Date：2024/09/03 14:11
- Search by narrowing down Category： Private Banking
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If I cancel GLOBAL PASS® or ANA MILEAGE CLUB GLOBAL PASS, what will happen to the total...
GLOBAL PASS Holder If you cancel GLOBAL PASS as well as its settling account, the total cashback amount (planned deposit amount) shall be null and void. If... Show Detail
- No：217
- Displayed Date：2021/04/16 09:30
- Updated DTM：2025/03/12 17:14
- Search by narrowing down Category： Others , ANA MILEAGE CLUB GLOBAL PASS , About GLOBAL PASS
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Can I change the branch I opened the account with?
We are sorry, but you cannot change the branch you opened the account with. Show Detail
- No：1203
- Displayed Date：2022/03/23 15:24
- Updated DTM：2024/04/25 18:01
- Search by narrowing down Category： Branch and ATM
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I want to register an overseas payee.
How to register an overseas payee depends whether your registered mobile phone number starts with 090/080/070 and contracted with a Japanese mobile carrier o... Show Detail
- No：2045
- Displayed Date：2024/12/16 09:03
- Updated DTM：2025/03/12 17:13
- Search by narrowing down Category： Overseas Remittance , One Time Password (OTP) / Transaction Signing Code / Token , Overseas Remittance / Domestic Remittance in Foreign Currency , Send or Receive Money
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There is no appropriate purpose of remittance / purpose remittance code. (register over...
If you do not find an appropriate Purpose of Remittance or Remittance Purpose Code when you are trying to register an overseas payee, you can't reg... Show Detail
- No：2560
- Displayed Date：2024/08/16 09:28
- Updated DTM：2025/01/15 11:34
- Search by narrowing down Category： Overseas Remittance , Overseas Remittance / Domestic Remittance in Foreign Currency
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If "GAIKA FULL BACK" is setup for the GLOBAL PASS®, does the same setting apply to all ...
Yes, "GAIKA FULL BACK" which is setup for main GLOBAL PASS® holder will be applied to (GLOBAL PASS® holder) family members also. There is no need f... Show Detail
- No：222
- Displayed Date：2020/12/25 22:32
- Updated DTM：2024/03/08 16:12
- Search by narrowing down Category： GAIKA FULL BACK
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Why is ANA Number on ANA MILEAGE CLUB GLOBAL PASS different from ANA Number provided wh...
A new ANA Number is issued for ANA Mileage Club member who already has an existing ANA Number. By providing your ANA Number when you apply for GLOBAL PASS, t... Show Detail
- No：1213
- Displayed Date：2022/03/23 15:26
- Updated DTM：2025/03/12 12:09
- Search by narrowing down Category： ANA MILEAGE CLUB GLOBAL PASS , About GLOBAL PASS
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My GLOBAL PASS®'s expiration date is approaching. When will I receive a card with new e...
We send a card with new expiry date two months prior to the expiration date late in the month so that you can receive it before the expiration date. For d... Show Detail
- No：2215
- Displayed Date：2024/04/01 09:28
- Updated DTM：2024/08/05 09:33
- Search by narrowing down Category： Expiration Date
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Until when can I use my GLOBAL PASS®?
That depends on GLOBAL PASS services you want to use. GLOBAL PASS suspension dates ・Using domestic ATMs ・Shopping using J-Debit Until the middle of the... Show Detail
- No：2219
- Displayed Date：2024/04/01 09:29
- Updated DTM：2025/03/14 11:07
- Search by narrowing down Category： Expiration Date
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I am planning to relocate. Can you send me my GLOBAL PASS® with new expiry date to my n...
Yes, we can, but you must complete the address change procedure at least 3 months prior to the expiration date. For details, please check here. ... Show Detail
- No：2221
- Displayed Date：2024/04/01 09:30
- Updated DTM：2024/08/02 14:48
- Search by narrowing down Category： Expiration Date
41 - 50 of 238 Results
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FAQ by Category
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- Service Charges
- |GLOBAL PASS®
- |Cash Card
- |Branch and ATM
- |Check
- |Credit Card
- |Domestic Fund Transfers / Overseas Remittance
- |Loans
- |Direct Debit
- |Personal Profiling
- |Foreign Currency Deposit
- |Foreign Currency Cash
- |Premium Deposit
- |Balance Certificate
- |Statement / Bankbook (Tsucho)
- |Gold status
- |Total Average Monthly Wealth Management Balance
- |Yen Deposit
- |Private Banking
- |Tax Payment / Refund
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