Frequently Asked Questions
Can I apply for a loan regarding purchase contracts in which the transfer of ownership ...
We do not accept loan applications for property purchases based on contracts that partially omit the registration of the transfer of ownership (so-... Show Detail
How much is the foreign exchange commission?
Please refer to the Service Fee List for our foreign exchange fees. Show Detail
What are your business hours during the year-end and New Year's holidays?
Branches are closed from December 31 to January 3 every year. *Also closed on Saturdays, Sundays and national holidays. Regarding the regulation of t... Show Detail
I would like to know about Gold statuses and service renewal.
For requirements and privileges for PRESTIA GOLD PREMIUM, PRESTIA GOLD, and PRESTIA DIGITAL GOLD, please refer to Special website here. We also have FAQ a... Show Detail
I want to know when my account status will change.
The timing of status change depends on to which status your account is being upgraded. PRESTIA DIGITAL GOLD PRESTIA DIGITAL GOLD status will be app... Show Detail
After receiving my GLOBAL PASS® with new expiry date, do I need to reregister card info...
Yes. For details, please check here. Show Detail
What do I need to bring when I deposit or cash a foreign check at a branch?
When you come to a branch, please bring the check itself and the following items. What to bring Banking Card Registered Seal (if appl... Show Detail
No. We terminated the issuance of demand drafts on 12/30/2022. Please consider using our wire transfer service. For how to make an overseas remittance,... Show Detail
Where can I check my overseas remittance history?
You can check history of overseas remittance you made from your PRESTIA account via online banking. PRESTIA Online, PRESTIA Mobile Sign On > ... Show Detail
I want to check the initial deposit information of my Foreign Currency Time Deposits.
Online banking offers the details of deposited Foreign Currency Time Deposits. Online banking Sign On>Accounts>Balance Summary Online b... Show Detail
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