FAQ
Can I withdraw cash from foreign currency savings deposit at a branch?
You can withdraw US Dollar and Euro in cash from PRESTIA MultiMoney Foreign Currency Savings Deposit over the branch counter. US Dollar can also be withdrawn... Show Detail
I want to know the condition not to pay the credit card annual fee. (PRESTIA Visa GOLD CARD)
The annual fee for the primary card member will be waived the following year when the total spending amount is 300,000 yen or above, annually, including f... Show Detail
There is no appropriate purpose of remittance / purpose remittance code. (register overseas payee)
If you do not find an appropriate Purpose of Remittance or Remittance Purpose Code when you are trying to register an overseas payee, you can't reg... Show Detail
Can I specify the date for a domestic fund transfer?
No. Unfortunately, you cannot specify the date for a domestic fund transfer. We do offer a service which automatically remits the same amount on the same da... Show Detail
I can't create my User ID on GLOBAL PASS Member's Website.
When creating your User ID, please make sure that you correctly input all the required fields. Name in Alphabet needs to be your name on your GLOBAL PASS® i... Show Detail
How do I register for GLOBAL PASS Member's Website?
Press "Create your User ID" on GLOBAL PASS Member's Website to create User ID and Password to register. See here for details about registration. *The regis... Show Detail
GLOBAL PASS Holder If you cancel GLOBAL PASS as well as its settling account, the total cashback amount (planned deposit amount) shall be null and void. If... Show Detail
How is the payment function of GLOBAL PASS® different from credit card?
The biggest difference is when your payment amount is debited from your account. GLOBAL PASS The amount used is debited immediately from the account. In a... Show Detail
Can I make an overseas remittance via online banking?
Yes. You need to register a payee in advance. For how to register an overseas payee, see the Various Procedures page for details. Show Detail
Used GLOBAL PASS® only once, but I see two transactions in Account Activity.
When using GLOBAL PASS, the transaction amount is debited from your account in real time. If there is a discrepancy between the usage information received fr... Show Detail
Are there any fees for collecting a foreign check?
A transaction fee is charged to collect and deposit an overseas check. The fee varies depending on the currency and the transaction type. Please see he... Show Detail
Can I have an ETC card issued for GLOBAL PASS®?
An ETC card cannot be issued for GLOBAL PASS. Consider applying for PRESTIA Visa Card if you do not have a credit card issued in Japan. An ETC card can be is... Show Detail
How do I become a PRESTIA GOLD?
PRESTIA GOLD is offered to customers with a Total Average Monthly Relationship Balance equivalent to 10 million yen or more along with a Total Average Mont... Show Detail
I want to know the exchange rate for a transaction debited in Yen. (GLOBAL PASS®)
To check the exchange rate for a GLOBAL PASS transaction made with GAIKA FULL BACK® or in foreign currency other than our 17 applicable currencies and debite... Show Detail
My GLOBAL PASS® has expired, but I haven't received a card with new expiry date yet.
Usually, we send a card with new expiry date two months prior to the expiration date late in the month. If you do not receive a card with new expiry date pa... Show Detail
How is the base interest rate determined?
The base interest rate is the Bank's standard interest rate for secured loans to individual customers and is determined by taking into account the cost of... Show Detail
What is the fee for a domestic fund transfer in yen?
Fees for transfers within SMBC Trust Bank and fund transfers to other banks via Zengin vary depending on the transaction type and your account status. See S... Show Detail
My GLOBAL PASS® payment overseas was NOT deducted in the currency intended.
It is likely due to Dynamic Currency Conversion. Please see here. Related Keywords trouble with GLOBAL PASS Show Detail
What is the required fee regarding loan?
Loan contract fees Revenue stamp duty (No need to pay stamp duty when you choose digital contracting.) Mortgage registration fee Collateral ... Show Detail
Premium Deposit is the structured deposit that meets the needs of those who want to exchange currency at your desired rate and receive favorable interest whi... Show Detail
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