What is Group Credit Life Insurance?

For the details for Group Credit Life Insurance, please see here. Show Detail

I need a document which proves my account balance to apply for a visa.

We can issue a balance certificate and statement(s) in Japanese or English. Need to prove the balance of a particular date (Balance Certificate) ... Show Detail

How can I check my Yen Savings Account number?

Please check your Yen Savings Account number with one of the following. GLOBAL PASS® Online Banking APP GLOBAL PASS *If you have a cash card issued ... Show Detail

Can I withdraw foreign currency in my account from ATMs?

Domestic ATM No, you cannot. Only Yen is available. However, USD and EUR can be withdrawn at the branch counter. Foreign currency cash handling fee will be ... Show Detail

Can I receive foreign currency remittance with my PRESTIA account?

Yes. You can transfer funds in foreign currency to your PRESTIA account. Please make sure to provide your 8 digit PRESTIA Multi Money Account Number. To re... Show Detail

Which airport lounges do I have access to?

SMBC Trust Bank Credit Card holders have access to lounges at major airports in Japan and Honolulu, Hawaii. For details, please see below. (Available only ... Show Detail

I have not yet registered my seal or signature with your bank. How do I place a direct ...

For Account Holders with an Account Opening Date on or before December 31, 2021 For all the transaction and service orders via mail, the seal/sign... Show Detail

How can I use "V Point"?

To use "V Point", rewarded based on eligible banking transactions for PRESTIA Visa Card holders, please check here for details. (Please switch the... Show Detail

Where can I find the SMBC Trust Bank ATM?

For ATM locations, please refer to "Sumitomo Mitsui Banking Corporation ATMs. ATMs are also available at SMBC Trust Bank branches. Our cash cards can also ... Show Detail

Can I apply for a loan regarding purchase contracts in which the transfer of ownership ...

We do not accept loan applications for property purchases based on contracts that partially omit the registration of the transfer of ownership (so-... Show Detail