- FAQ by Category > Products and Services
FAQ by Category
Frequently Asked Questions
Keyword Search
Popular FAQ
- What is the bank code or branch code of SMBC Trust Bank for domestic fund transfer?
- How do I update my E-mail Address registered with PRESTIA?
- I am non-resident. How do I make a domestic transfer (Furikomi)?
- What is Visa Secure (former name: Verified by Visa)?
- What is the SWIFT CODE for SMBC Trust Bank PRESTIA?
FAQ within [ Products and Services ]
-
How much is the fee for a transfer in foreign currency?
Overseas Fund Transfer Please see here. Foreign currency transfers to other banks in Japan Please see here. Foreign currency transfers to SMB... Show Detail
- No：1114
- Displayed Date：2022/02/18 15:50
- Updated DTM：2024/04/25 18:15
- Search by narrowing down Category： Overseas Remittance , Service Charges , Overseas Remittance / Domestic Remittance in Foreign Currency
-
Can I receive foreign currency remittance with my PRESTIA account?
Yes. You can transfer funds in foreign currency to your PRESTIA account.Please make sure to provide your 8 digit PRESTIA Multi Money Account Number... Show Detail
- No：249
- Displayed Date：2021/07/05 00:00
- Updated DTM：2024/07/11 10:36
- Search by narrowing down Category： Overseas Remittance / Domestic Remittance in Foreign Currency
-
To use "V Point", rewarded based on eligible banking transactions for PRESTIA Visa Card holders, please check here for details. (Please switch the... Show Detail
- No：1225
- Displayed Date：2022/03/23 15:27
- Search by narrowing down Category： Credit Card
-
My Cash Card does not work at ATMs (magnetic strip, IC chip or the card itself is damaged)
If any of the following should occur, we recommend that you have your cash card reissued, as the magnetism, etc. may have been damaged or weakened. Ex. ... Show Detail
- No：1044
- Displayed Date：2021/11/12 11:14
- Updated DTM：2024/09/12 09:43
- Search by narrowing down Category： Lost, Stolen or Damaged Cards , Lost, Stolen or Damaged Cards , Lost, Stolen or Damaged Cards
-
Can I change the branch I opened the account with?
We are sorry, but you cannot change the branch you opened the account with. Show Detail
- No：1203
- Displayed Date：2022/03/23 15:24
- Updated DTM：2024/04/25 18:01
- Search by narrowing down Category： Branch and ATM
-
Where can I find my branch name?
You can check your branch name and branch code on e-statements (including statements). e-statement PRESTIA Online, PRESTIA Mobile Menu &... Show Detail
- No：2024
- Displayed Date：2023/12/27 14:25
- Updated DTM：2024/02/26 16:15
- Search by narrowing down Category： Open an Account , Branch and ATM
-
How can I receive a domestic fund transfer in Yen?
You will need the following information for receiving Yen from domestic financial institutions. Please find required information below; ... Show Detail
- No：281
- Displayed Date：2021/03/04 09:00
- Updated DTM：2023/12/29 16:28
- Search by narrowing down Category： Domestic Fund Transfers
-
I just received GLOBAL PASS®. Do I need to do anything before using it?
Please follow the steps here before using your GLOBAL PASS. Show Detail
- No：979
- Displayed Date：2022/09/14 09:00
- Updated DTM：2024/02/26 16:19
- Search by narrowing down Category： Open an Account , Use of GLOBAL PASS®
-
How do I adjust transaction limit for shopping / overseas ATM use on GLOBAL PASS®?
You can change your transaction limit on the GLOBAL PASS Member's Website. Sign On to GLOBAL PASS Member's Website(vpass.jp/globalpass)and please ... Show Detail
- No：228
- Displayed Date：2021/04/16 09:30
- Updated DTM：2024/04/25 18:22
- Search by narrowing down Category： Limit Control , Limit Control
-
If I have a trouble with my credit card (PRESTIA Visa GOLD CARD), who should I contact?
If you have a problem with your credit card (including lost or stolen), please contact Sumitomo Mitsui Credit Card below. For SMBC Tru... Show Detail
- No：250
- Displayed Date：2020/12/25 22:33
- Updated DTM：2024/07/30 10:37
- Search by narrowing down Category： Credit Card
31-40 of Total 221