My GLOBAL PASS®'s expiration date is approaching. When will I receive a card with new expiry date?

We send a card with new expiry date two months prior to the expiration date late in the month so that you can receive it before the expiration date. For deta... Show Detail

What is "Monthly Smile"?

"Monthly Smile" is Foreign Currency Time Deposit Monthly Interest Payment Type, which pays interest on the last business day of each month.When you open a ... Show Detail

Can I tap to pay with GLOBAL PASS® ?

Yes. GLOBAL PASS is compatible with two types of contactless payment service. *1The iD touch payment can be used only when the "iD" logo is on the back of... Show Detail

I need to file my US tax return.

SMBC Trust Bank PRESTIA reports the information of applicable accounts to the Internal Revenue Service (IRS) by filing a Form 8966 as required by the Foreign... Show Detail

I want to delete a domestic payee.

For how to delete a domestic payee, see the Various Procedures page for details. Show Detail

What do I need to bring when I deposit or cash a foreign check at a branch?

When you come to a branch, please bring the check itself and the following items. What to bringBanking Card Registered Seal (if applicable) Identification... Show Detail

My account status has changed. Do I need to request a new GLOBAL PASS® ?

No. When your account status changes, you will automatically receive the benefits and privileges of your new status, regardless of the type of card you hav... Show Detail

Can I deposit foreign currency cash into foreign currency savings deposit?

For US Dollar and Euro, you can bring notes to a branch and deposit into your account. We do not handle coins. Service Charges: There is a foreign currency ... Show Detail

Can I apply for a PRESTIA VISA family member credit card for my child?

You can apply for a family member card of PRESTIA Visa credit card if your child is 18 years or older (excluding a high school student). For details on a fa... Show Detail

I want to pay back PRESTIA MultiMoney Credit.

You can repay PRESTIA MultiMoney Credit via online banking. PRESTIA Online / PRESTIA Mobile Menu > Loans > PRESTIA MultiMoney Credit PR... Show Detail

Can I check the current foreign currency exchange rate?

Foreign currency rates are available here. Historical exchange rates are not available. Show Detail

I want to know the exchange rate for a transaction debited in Yen. (GLOBAL PASS®)

To check the exchange rate for a GLOBAL PASS transaction made with GAIKA FULL BACK® or in foreign currency other than our 17 applicable currencies and debite... Show Detail

Will I be charged a fee for changing ANA MILEAGE CLUB GLOBAL PASS to GLOBAL PASS® or the other way around?

No. There is no reissuance fee for GLOBAL PASS. Please contact PRESTIA Phone Banking to request an application form if you would like to switch the type of G... Show Detail

I don't live in Japan. Can I apply for a credit card?

No. SMBC Trust Bank Credit Card is available for residents in Japan. Please consider using GLOBAL PASS® (Multi Currencies Visa Debit with Cash Card), which y... Show Detail

I can't create my User ID on GLOBAL PASS Member's Website.

When creating your User ID, please make sure that you correctly input all the required fields. Name in Alphabet needs to be your name on your GLOBAL PASS® i... Show Detail

What are Cross Currency Transactions?

Cross Currency Transactions let you convert a foreign currency into another foreign currency. See here for details. Show Detail

I want to register a domestic payee.

How to register a domestic payee varies depending on your situation. Answer each question on the Various Procedures page to find out the procedure best suit... Show Detail

I want to receive my GLOBAL PASS® with new expiry date earlier than scheduled.

Please perform required reissuance procedures three to six months prior to the month in which your GLOBAL PASS expires. For details, please check here. ... Show Detail

How can I become a PRESTIA DIGITAL GOLD?

PRESTIA DIGITAL GOLD status will be applied automatically by the 20th of each month when your Total Average Monthly Wealth Management Balance for the prev... Show Detail

Can I cancel Foreign Currency Time Deposits before maturity?

Cancellation is not allowed before maturity, including Foreign Currency Time Deposits that have rolled over automatically, except that SMBC Trust B... Show Detail