Frequently Asked Questions
How can I early repay? How much are the fees?
You may partially or fully early repay. Please see below for more details: <Partial early repayment> There are 2 types to partial... Show Detail
Where can I find my branch name?
You can check your branch name and branch code on e-statements (including statements). e-statement PRESTIA Online, PRESTIA Mobile Menu &... Show Detail
How can I receive a domestic fund transfer in Yen?
You will need the following information for receiving Yen from domestic financial institutions. Please find required information below; ... Show Detail
Where can I find my PRESTIA MultiMoney Account Number?
PRESTIA MultiMoney Account Number (the same 8 digit number for Yen and foreign currency) is on "Balance Summary". Online banking > Accounts &... Show Detail
How long does an overseas remittance take to reach the beneficiary?
Outgoing Fund Transfer It takes approximately a week. *It may vary depending on the processing by the intermediary bank(s). *If the be... Show Detail
What is the required fee regarding loan?
Loan contract fees Revenue stamp duty (No need to pay stamp duty when you choose digital contracting.) Mortgage registration fee Collateral ... Show Detail
I want to cancel my credit card.
To cancel your credit card (PRESTIA Visa GOLD CARD, PRESTIA Visa PLATINUM CARD), please contact Sumitomo Mitsui Credit Card. Contact Gold Card... Show Detail
I do not speak Japanese, can I still apply for the loan?
The obligor can apply for the loan if he/she can communicate in English. All legal documents, including terms and conditions, are in Japanese. E... Show Detail
How can I deposit Japanese Yen into my account?
You can deposit Japanese Yen in the following ways. At ATMDeposits can be made at SMBC, Japan Post Bank and Seven Bank other than our bank. See here for... Show Detail
Can I set SMBC Trust Bank PRESTIA as a direct debit / auto debit account?
Yes. SMBC Trust Bank PRESTIA can be set as a direct debit / auto debit account for utility bills, tax payment, telecommunications service provider... Show Detail
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