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- What is the bank code or branch code of SMBC Trust Bank for domestic fund transfer?
- How do I update my E-mail Address registered with PRESTIA?
- I am non-resident. How do I make a domestic transfer (Furikomi)?
- What is Visa Secure (former name: Verified by Visa)?
- What is the SWIFT CODE for SMBC Trust Bank PRESTIA?
FAQ within [ Products and Services ]
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Is there a fee for issuing statements?
There is a fee for postal delivery of statements. For details of issuance fee, please see here On online banking, you can view, save or print e-... Show Detail
- No：2148
- Displayed Date：2024/01/29 14:30
- Updated DTM：2024/02/27 17:35
- Search by narrowing down Category： Statement / Bankbook (Tsucho) , e-statement
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How can I early repay? How much are the fees?
You may partially or fully early repay. Please see below for more details: <Partial early repayment> There are 2 types to partial... Show Detail
- No：876
- Displayed Date：2021/03/24 14:30
- Updated DTM：2024/04/25 18:00
- Search by narrowing down Category： Loans
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I lost my Cash Card (lost or stolen).
If you had your Cash Card lost or stolen, we will stop your card to secure your account and have it reissued. Please contact us immediately. For... Show Detail
- No：1043
- Displayed Date：2024/09/09 14:00
- Search by narrowing down Category： Lost, Stolen or Damaged Cards , Lost, Stolen or Damaged Cards , Lost, Stolen or Damaged Cards
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Can I still use a non-GLOBAL PASS® cash card?
Banking Card (International Cash Card) Domestic: You can still use it. Overseas: You can no longer use it.* PRESTIA Gaika Cash Card (a c... Show Detail
- No：1737
- Displayed Date：2023/10/04 11:25
- Updated DTM：2024/05/15 11:42
- Search by narrowing down Category： Cash Card
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How much is the domestic ATM fee (withdrawal / deposit)?
The domestic ATM fees using your Cash Card (withdrawal / deposit) are as follows. ATM Transaction fee ATMs installed at SMBC Trust Bank Bran... Show Detail
- No：1283
- Displayed Date：2022/05/13 09:41
- Updated DTM：2023/07/10 09:32
- Search by narrowing down Category： Branch and ATM , GLOBAL PASS® , Cash Card
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Can I conduct transactions using a power of attorney?
We request that transactions be made by the account holder. In principle, we do not accept transactions by a power of attorney. A wide range of procedur... Show Detail
- No：2411
- Displayed Date：2024/05/27 10:11
- Search by narrowing down Category： Branch and ATM
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Can I set SMBC Trust Bank PRESTIA as a direct debit / auto debit account?
Yes. SMBC Trust Bank PRESTIA can be set as a direct debit / auto debit account for utility bills, tax payment, telecommunications service provider... Show Detail
- No：1046
- Displayed Date：2024/07/15 07:00
- Search by narrowing down Category： Direct Debit
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What is Private Banking Service?
For the service and the products, please see here. Show Detail
- No：2627
- Displayed Date：2024/09/03 14:11
- Search by narrowing down Category： Private Banking
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How long does an overseas remittance take to reach the beneficiary?
Outgoing Fund Transfer It takes approximately a week. *It may vary depending on the processing by the intermediary bank(s). *If the be... Show Detail
- No：1627
- Displayed Date：2023/06/09 09:40
- Updated DTM：2024/04/25 18:23
- Search by narrowing down Category： Overseas Remittance , Overseas Remittance / Domestic Remittance in Foreign Currency
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Is there a fee for receiving a foreign currency transfer?
We do not charge a handling fee for deposit. However, the intermediary bank may charge a fee before the funds arrive. Show Detail
- No：1406
- Displayed Date：2022/12/23 10:40
- Updated DTM：2024/05/08 18:17
- Search by narrowing down Category： Overseas Remittance / Domestic Remittance in Foreign Currency , Service Charges
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