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- What is the bank code or branch code of SMBC Trust Bank for domestic fund transfer?
- What is the SWIFT CODE for SMBC Trust Bank PRESTIA?
- What information is required to receive foreign currency transfers?
- What is the requirements for non-Japanese national loan applicants?
- I want to confirm the Kana name of the branch.
FAQ within [ Products and Services ]
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Can I make a payment by Pay-easy?
No. PRESTIA does not support Pay-easy. Show Detail
- No：1339
- Displayed Date：2022/07/15 09:55
- Search by narrowing down Category： Direct Debit
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Can I make an overseas remittance?
Yes. For how to make an overseas remittance, see the Various Procedures page for details. Making remittances to the same payee in the future? ... Show Detail
- No：2028
- Displayed Date：2024/01/18 11:14
- Updated DTM：2024/02/22 11:18
- Search by narrowing down Category： Overseas Remittance / Domestic Remittance in Foreign Currency
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You cannot verify any of your PINs (i.e. Domestic Cash Card PIN, Debit PIN, and T-PIN).If you do not know or remember your PIN, please re-register PIN. Ple... Show Detail
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When will domestic fund transfers by ATM be credited to the payee’s account?
Fund transfers to SMBC Trust BankFunds transferred to the Bank by 2:59 p.m. on weekdays will be processed on the same day.Funds transferred to the Bank... Show Detail
- No：1201
- Displayed Date：2022/03/23 15:24
- Search by narrowing down Category： Domestic Fund Transfers , Branch and ATM
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I want to register an overseas payee.
How to register an overseas payee depends on your registered address and whether you have a token. See the Various Procedures page to find out the proce... Show Detail
- No：2045
- Displayed Date：2024/01/18 11:16
- Search by narrowing down Category： Overseas Remittance , One Time Password (OTP) / Transaction Signing Code / Token , Overseas Remittance / Domestic Remittance in Foreign Currency
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What are the transaction limits on my Cash Card?
For transaction limits (Limit Control) on your Cash Card, see below. GLOBAL PASS® holder See here for details. Non GLOBAL PASS holde... Show Detail
- No：1692
- Displayed Date：2023/08/08 18:41
- Search by narrowing down Category： Limit Control , Branch and ATM , Limit Control , Family Card , Family Card
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How can I apply for Priority Pass? (PRESTIA Visa PLATINUM CARD)
Please contact Platinum Card Desk (Sumitomo Mitsui Credit Card) after receiving the card. You can also request a brochure via Vpass. Note that the Priori... Show Detail
- No：1761
- Displayed Date：2023/10/25 16:09
- Search by narrowing down Category： Credit Card
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When will the certificate of year-end loan balance be issued? How can I reissue it?
The "Certificate of the year-end balance of the loan for the housing acquisition" for housing loan will be issued and mailed by post based on the f... Show Detail
- No：2772
- Displayed Date：2024/10/31 08:00
- Search by narrowing down Category： Loans
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The deposit is deducted from my account. How is it going to be refunded?
When you use GLOBAL PASS® for merchants such as hotel, rent-a-car, pay phone or vending machine, deposit may be immediately deducted from your acco... Show Detail
- No：241
- Displayed Date：2023/05/22 08:00
- Search by narrowing down Category： Refund , Use of GLOBAL PASS®
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Is it possible to add the income which I receive in overseas?
The bank can only see the income which customers receive in Japan in principle. For more details, please feel free to contact the number below. ... Show Detail
- No：871
- Displayed Date：2021/03/24 14:30
- Updated DTM：2024/02/29 10:34
- Search by narrowing down Category： Loans
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