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- What is the bank code or branch code of SMBC Trust Bank for domestic fund transfer?
- What is the SWIFT CODE for SMBC Trust Bank PRESTIA?
- What information is required to receive foreign currency transfers?
- What is the requirements for non-Japanese national loan applicants?
- I want to confirm the Kana name of the branch.
FAQ within [ Products and Services ]
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My GLOBAL PASS® payment overseas was NOT deducted in the currency intended.
It is likely due to Dynamic Currency Conversion. Please see here. Show Detail
- No：240
- Displayed Date：2020/12/25 22:33
- Updated DTM：2024/01/12 12:14
- Search by narrowing down Category： Trouble in Use
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Can I add on credit card function on GLOBAL PASS?
No. GLOBAL PASS is a Visa Debit Card with no credit card function. If you would like to have a credit card, please see details from here. Show Detail
- No：1205
- Displayed Date：2022/03/23 15:24
- Search by narrowing down Category： Request / Reissue GLOBAL PASS®
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How can I check Total Average Monthly Relationship Balance of my account?
You can check the Total Average Monthly Relationship Balance via online banking. For more details of Total Average Monthly Relationship Balance. ... Show Detail
- No：1501
- Displayed Date：2023/03/03 14:09
- Updated DTM：2024/02/26 16:10
- Search by narrowing down Category： Service Charges
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How can I check the interest rates of Foreign Currency Deposit？
Foreign Currency Time Deposit Interest Rates Please see here. Savings Deposit Interest Rate Please see here. Show Detail
- No：1105
- Displayed Date：2022/02/18 15:47
- Updated DTM：2024/04/04 10:41
- Search by narrowing down Category： Foreign Currency Deposit , Foreign Currency Time Deposit
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How do I become a PRESTIA GOLD?
PRESTIA GOLD is offered to customers with a Total Average Monthly Relationship Balance equivalent to 10 million yen or more along with a Total Average Mont... Show Detail
- No：1747
- Displayed Date：2023/10/04 11:27
- Search by narrowing down Category： Gold status
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What happens if wrong debit PIN is repeatedly entered for GLOBAL PASS®?
If wrong debit pin is entered certain times, the card will be blocked for security and needs to be reissued with a fee. Please visit our branch,... Show Detail
- No：221
- Displayed Date：2021/03/01 00:00
- Updated DTM：2023/12/28 11:57
- Search by narrowing down Category： PIN
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Is there a fee for issuing statements?
There is a fee for postal delivery of statements. For details of issuance fee, please see here On online banking, you can view, save or print e-... Show Detail
- No：2148
- Displayed Date：2024/01/29 14:30
- Updated DTM：2024/02/27 17:35
- Search by narrowing down Category： Statement / Bankbook (Tsucho) , e-statement
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Can I specify the date for a domestic fund transfer?
No. Unfortunately, you cannot specify the date for a domestic fund transfer. We do offer a service which automatically remits the same amount on... Show Detail
- No：2766
- Displayed Date：2024/10/28 09:03
- Search by narrowing down Category： Domestic Fund Transfers , Domestic Fund Transfer
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Can I exchange foreign currency?
Foreign currency exchange (notes only) is available at Branches. Branches Branches: SMBC Trust Bank Nationwide Branch Network Business Hours... Show Detail
- No：1198
- Displayed Date：2023/10/23 08:00
- Updated DTM：2024/02/22 09:59
- Search by narrowing down Category： Foreign Currency Cash , Foreign Currency Exchange
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Can I make a deposit at an ATM overseas?
Overseas ATMs are only available for withdrawal. Show Detail
- No：1232
- Displayed Date：2022/03/25 11:45
- Search by narrowing down Category： Branch and ATM
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