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FAQ
Products and Services
FAQ within [ Products and Services ]
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What is the difference between Yen Savings account and PRESTIA MultiMoney Yen Savings D...
Yen Savings account is for basic transactions, such as cash deposits and withdrawals, checking your balance with Cash Card or GLOBALL PASS®.Yen Sav... Show Detail
- No：961
- Displayed Date：2021/06/24 11:00
- Updated DTM：2023/10/18 12:09
- Search by narrowing down Category： Open an Account , Others , Others , Yen Deposit
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How can I change my PIN numbers for GLOBAL PASS®?
There are three types of 4 digit PIN numbers for GLOBAL PASS® depending on the purpose. Select PIN number you would like to change on Various Procedures page... Show Detail
- No：236
- Displayed Date：2021/03/01 00:00
- Updated DTM：2025/03/12 16:50
- Search by narrowing down Category： PIN , Shopping & Overseas Use
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What is the maximum amount I can send overseas via online banking?
For daily limit and other details on overseas remittance, please see here. Show Detail
- No：1417
- Displayed Date：2022/12/23 10:42
- Updated DTM：2025/03/12 11:56
- Search by narrowing down Category： Overseas Remittance , Overseas Remittance / Domestic Remittance in Foreign Currency , Send or Receive Money
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GAIKA FULL BACK is a service for GLOBAL PASS. Please see here for details. Show Detail
- No：2013
- Displayed Date：2023/12/27 14:21
- Updated DTM：2025/03/12 11:51
- Search by narrowing down Category： GAIKA FULL BACK , About GLOBAL PASS
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How do I buy / sell foreign currency within my account?
Foreign currency transactions can be made on Online banking. You can make transactions from the "Buy / Sell FX, Foreign Currency Deposit Service... Show Detail
- No：1190
- Displayed Date：2022/03/15 17:05
- Search by narrowing down Category： Service , Foreign Currency Deposit
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How can I receive GLOBAL PASS® (Multi Currencies Visa Debit with Cash Card)?
Domestic: Cash Card will be sent to your registered postal address by registered mail from VJA (Our outsourced card shipping business). This is ... Show Detail
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What is the difference between GLOBAL PASS Member's Website and online banking?
For the difference between GLOBAL PASS Member's Website and online banking, see below. GLOBAL PASS Member's Website View transaction deta... Show Detail
- No：1843
- Displayed Date：2023/11/02 11:29
- Updated DTM：2025/01/15 11:40
- Search by narrowing down Category： User ID / Password , Service , GLOBAL PASS Member's Website
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I want to switch my Banking Card to GLOBAL PASS®.
You can switch your Banking Card (and PRESTIA Gaika Cash Card) to GLOBAL PASS via online banking or by postal mail. For details, please see here. ... Show Detail
- No：926
- Displayed Date：2021/06/01 14:30
- Updated DTM：2024/07/11 10:40
- Search by narrowing down Category： Request / Reissue GLOBAL PASS®
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Which currencies are available at PRESTIA?
In addition to Japanese Yen, the following 17 foreign currencies are available at PRESTIA.*1 US Dollar (USD), Australian Dollar (AUD), New Zealand Dolla... Show Detail
- No：2760
- Displayed Date：2024/10/28 09:01
- Search by narrowing down Category： Foreign Currency Deposit
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Where is a PRESTIA branch near me?
To find information about branch address, business hours, and etc., please see here. Show Detail
- No：280
- Displayed Date：2020/12/25 22:33
- Updated DTM：2025/03/12 12:05
- Search by narrowing down Category： Branch and ATM , Cash Card/Domestic ATM
101 - 110 of 238 Results
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FAQ by Category
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- Service Charges
- |GLOBAL PASS®
- |Cash Card
- |Branch and ATM
- |Check
- |Credit Card
- |Domestic Fund Transfers / Overseas Remittance
- |Loans
- |Direct Debit
- |Personal Profiling
- |Foreign Currency Deposit
- |Foreign Currency Cash
- |Premium Deposit
- |Balance Certificate
- |Statement / Bankbook (Tsucho)
- |Gold status
- |Total Average Monthly Wealth Management Balance
- |Yen Deposit
- |Private Banking
- |Tax Payment / Refund
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