Where can I use GLOBAL PASS®?（Shopping）

When using GLOBAL PASS, please see below for details. Using in Japan Using Overseas Major Websites & Apps Accepting GLOBAL PASS Show Detail

How much is an intermediary bank fee when I make an overseas remittance?

Although we cannot say exactly how much the fee will be as it varies depending on the intermediary bank(s), see below for the amount based on remittances mad... Show Detail

Until when can I use my GLOBAL PASS®?

Depends on GLOBAL PASS services you want to use. GLOBAL PASS expiration dates ・Using domestic ATMs ・Shopping using J-Debit In the middle of the expirat... Show Detail

After receiving my GLOBAL PASS® with new expiry date, do I need to reregister card information on online shopping sites, etc.?

Yes. For details, please check here. Show Detail

How long does an overseas remittance take to reach the beneficiary?

Outgoing Fund Transfer It takes approximately a week. *It may vary depending on the processing by the intermediary bank(s). *If the beneficiary/beneficiar... Show Detail

Where can I find my branch name?

Please confirm the branch code (branch number) from the following, and then check the branch name from here. GLOBAL PASS *If you have a cash card issue... Show Detail

ATM withdrawal / shopping made from Yen Savings Account was refunded in foreign currency.

The refund may be made in foreign currency when ATM withdrawal / shopping (including online) overseas made with GLOBAL PASS® from Yen Savings Account (includ... Show Detail

Prompted to enter 6-digit PIN at an overseas ATM.

Please input GLOBAL PASS 4-digit Debit PIN and press Enter. No "00" are necessary in front of or after Debit PIN. Some ATMs may not accept 4-digit PIN. If ... Show Detail

Why do I not receive benefits even I used my GLOBAL PASS® overseas?

GLOBAL PASS Eligible transactions are shopping overseas, including online shopping. However, Account Funding Transaction (AFT*) and Original Credit Trans... Show Detail

Can I register GLOBAL PASS® as a payment method on shopping sites / APPs?

Yes. GLOBAL PASS is accepted at various online shopping sites and apps. For the details, please see here. Show Detail

Which currencies are available at PRESTIA?

In addition to Japanese Yen, the following 17 foreign currencies are available at PRESTIA.*1 US Dollar (USD), Australian Dollar (AUD), New Zealand Dolla... Show Detail

Can I continue to use the same PIN numbers after I switched from Banking Card to GLOBAL PASS®?

The "Domestic Cash Card PIN" is the same, but you need to register a new Debit PIN. Show Detail

I want to confirm the Kana name of the branch.

Refer to the table below. Branch Name Katakana Branch Name Branch Code Sapporo サッポロ 035 Aoyama アオヤマ 020 Akasaka アカサカ 731 Ikebukuro イケブク... Show Detail

While using GLOBAL PASS® for ATM withdrawal or shopping, can I make the settlement from PRESTIA MultiMoney Yen Savings Deposit account?

PRESTIA MultiMoney Yen Savings Deposit account cannot be used. The settlement from Yen is available from Yen Savings account only. Show Detail

Is PIN for Main Card and Family Card the same?

It depends on the type of GLOBAL PASS® PIN. See below for the Family Card PIN settings. Domestic Cash Card PIN (Domestic ATMs, Shopping with J-Debit) Deb... Show Detail

What is the difference between GLOBAL PASS® and ANA MILEAGE CLUB GLOBAL PASS?

The benefits are different, but card functions such as payments and withdrawals are the same. GLOBAL PASS Cashback bonus received when shopping overseas in... Show Detail

How do I update my E-mail Address registered with PRESTIA?

There are several types of E-mails sent from PRESTIA, and you can update your E-mail Address as follows. On Online banking PRESTIA Alert Service An alert ... Show Detail

How can I change the limit control for my Cash Card?

How to change the limit on Cash Card varies in its procedure depending on your situation. Please see the Various Procedures page to find the procedure best ... Show Detail

What is the exchange rate for using GLOBAL PASS® overseas?

Foreign currencies other than the 17 applicable currencies The rate obtained by adding the predefined commission fee (3%) to the applicable rate determined ... Show Detail

Can I continue to use the ANA Mileage Club membership number I already have after I get an ANA MILEAGE CLUB GLOBAL PASS?

When your ANA MILEAGE CLUB GLOBAL PASS is issued, you will receive a ANA Mileage Club membership number. If you input your current ANA Mileage Club membershi... Show Detail