FAQ
Overseas remittance registrations (including foreign currency transfers within SMBC Trust Bank and to other banks in Japan) that have not been used for a cer... Show Detail
How can I apply for the loan and what are the required documents?
You may apply through branch, Loan Promotion Department or by postal mail. Please see here for the list of required documents for the credit rev... Show Detail
Do you offer any special benefits if I transfer funds from overseas?
Yes. We offer you Transfer Funds From Overseas Program below. "Deposit yen and purchase foreign currency" plan "Transferring foreign currency funds" plan ... Show Detail
I want to register an overseas payee.
How to register an overseas payee depends whether your registered mobile phone number starts with 090/080/070 and contracted with a Japanese mobile carrier o... Show Detail
Can I make an overseas remittance?
Yes. For how to make an overseas remittance, see the Various Procedures page for details. Making remittances to the same payee in the future? By registeri... Show Detail
We do not accept loan applications for the purchase of properties that do not meet the Building Standard Law. However, for existing non-conforming ... Show Detail
I need a record of overseas remittance.
When you need a record of overseas remittance, you can print a Copy of Your Payment Order available from the menu below and use it as, for example, "Document... Show Detail
Where is a PRESTIA branch near me?
To find information about branch address, business hours, and etc., please see here. Show Detail
I can't find the registered payee (overseas) which I registered in the past.
We may delete any overseas remittance registration (including foreign currency transfers within SMBC Trust Bank and to other banks in Japan) that had not bee... Show Detail
There is no appropriate purpose of remittance / purpose remittance code. (register overseas payee)
If you do not find an appropriate Purpose of Remittance or Remittance Purpose Code when you are trying to register an overseas payee, you can't register the ... Show Detail
I want to place a foreign exchange leave order.
You can place an order via online banking. PRESTIA Online, PRESTIA Mobile Menu > Foreign Currency Savings > Buy / Sell FX, Foreign Currenc... Show Detail
Can I make an overseas remittance via online banking?
Yes. You need to register a payee in advance. For how to register an overseas payee, see the Various Procedures page for details. Show Detail
Premium Deposit is the structured deposit that meets the needs of those who want to exchange currency at your desired rate and receive favorable interest whi... Show Detail
I want to cancel foreign currency deposit.
To sell foreign currency, see below. Foreign Currency Savings Deposit You can sell foreign currency via online banking. "Buy / Sell FX, Fore... Show Detail
We do not accept loan applications for property purchases based on contracts that partially omit the registration of the transfer of ownership (so-... Show Detail
Can I check the current foreign currency exchange rate?
Foreign currency rates are available here. Historical exchange rates are not available. Show Detail
Can I make an appointment to come to a branch?
Generally we do not have a reservation policy, however, our branches are currently so busy that some branches do accept reservations for the visit. Please c... Show Detail
Do you have education loan available?
No, we do not have education loan. Show Detail
Even though I am a student, can I apply for the Loan Service?
No, students are not eligible to apply for the Loan Service. Show Detail
I want to borrow money from PRESTIA MultiMoney Credit.
Customers who have completed the procedures to start using PRESTIA MultiMoney Credit can borrow via online banking. *Customers who apply for PRESTIA... Show Detail
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