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FAQ within [ GLOBAL PASS® ]
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How much is the overseas ATM withdrawal fee?
GLOBAL PASS® transaction fee is free when you withdraw cash from overseas ATM(s). However, the merchant or an ATM owner may charge a fee for use, ... Show Detail
- No：1282
- Displayed Date：2022/05/13 09:41
- Updated DTM：2024/09/12 09:43
- Search by narrowing down Category： GLOBAL PASS® , Cash Card , Branch and ATM
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How can I change my PIN numbers for GLOBAL PASS®?
There are three types of 4 digit PIN numbers for GLOBAL PASS® depending on the purpose. Select PIN number you would like to change on Various Procedures pa... Show Detail
- No：236
- Displayed Date：2021/03/01 00:00
- Updated DTM：2024/07/04 09:38
- Search by narrowing down Category： PIN
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Is PIN for Main Card and Family Card the same?
It depends on the type of GLOBAL PASS® PIN. See below for the Family Card PIN settings. Domestic Cash Card PIN(Domestic ATMs, Shopping with J... Show Detail
- No：2711
- Displayed Date：2024/09/12 09:47
- Search by narrowing down Category： PIN
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How can I receive GLOBAL PASS® (Multi Currencies Visa Debit with Cash Card)?
Domestic: Cash Card will be sent to your registered postal address by registered mail from VJA (Our outsourced card shipping business). This is ... Show Detail
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A Family Card is a GLOBAL PASS® for your family. It can be used to withdraw cash from ATMs domestic/abroad and to make purchases at Visa/iD merchan... Show Detail
- No：1448
- Displayed Date：2023/01/11 09:24
- Updated DTM：2023/10/26 17:21
- Search by narrowing down Category： Family Card , Family Card
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What is the difference between GLOBAL PASS® and ANA MILEAGE CLUB GLOBAL PASS?
The benefits are different but card functions such as payments and withdrawals are the same. GLOBAL PASS Cashback bonus received when shoppin... Show Detail
- No：1211
- Displayed Date：2022/03/23 15:25
- Updated DTM：2023/07/26 10:15
- Search by narrowing down Category： ANA MILEAGE CLUB GLOBAL PASS
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Can I withdraw foreign currency in my account from ATMs?
Domestic ATMNo, you cannot. Only Yen is available. However, USD and EUR can be withdrawn at the branch counter. Foreign currency cash handling fee will b... Show Detail
- No：1848
- Displayed Date：2023/11/02 11:30
- Search by narrowing down Category： Use of GLOBAL PASS® , Branch and ATM , Others , Foreign Currency Deposit , Foreign Currency Cash
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I want to reissue my Cash Card.
To reissue your Cash Card, Various Procedures page will guide you to the method that suits your situation. *PRESTIA no longer issues Banking C... Show Detail
- No：1452
- Displayed Date：2023/01/11 09:24
- Updated DTM：2024/05/15 11:42
- Search by narrowing down Category： Request / Reissue GLOBAL PASS® , Lost, Stolen or Damaged Cards , Lost, Stolen or Damaged Cards
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How many PIN numbers will I have if I get GLOBAL PASS®, and what is the difference betw...
You are required to use three different PINs depending on where you use. For details, please see here. Show Detail
- No：233
- Displayed Date：2021/03/01 00:00
- Updated DTM：2023/12/28 11:57
- Search by narrowing down Category： PIN
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What are the transaction limits on my Cash Card?
For transaction limits (Limit Control) on your Cash Card, see below. GLOBAL PASS® holder See here for details. Non GLOBAL PASS holde... Show Detail
- No：1692
- Displayed Date：2023/08/08 18:41
- Search by narrowing down Category： Limit Control , Branch and ATM , Limit Control , Family Card , Family Card
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