FAQ
What should I do after I receive my GLOBAL PASS® with new expiry date?
You need to sign your name on the back of the card and update your card information for the services for which you use GLOBAL PASS for payment. For det... Show Detail
I want to receive my GLOBAL PASS® with new expiry date earlier than scheduled.
Please perform required reissuance procedures three to six months prior to the month in which your GLOBAL PASS expires. For details, please check ... Show Detail
I want to delete an overseas payee.
For how to delete an overseas payee, see the Various Procedures page for details. Show Detail
I want to make Premium Deposit transactions.
You can make Premium Deposit Transactions via online banking. PRESTIA Online, PRESTIA Mobile Menu > Investments & Reports > Premium Deposit(Struc... Show Detail
Can I specify my Yen Savings Deposit account for receiving a refund?
You can specify your 7-digit Yen Savings Deposit account for receiving the National Pension / Employee Pension or tax refunds. Refer to the page here for ... Show Detail
I want to delete a domestic payee.
For how to delete a domestic payee, see the Various Procedures page for details. Show Detail
What are service hours of Premium Deposit (Structured Deposit)?
Online banking service hours are 8:00 a.m. Monday - 4:59 a.m. Saturday. *Excluding system maintenance hours, Japanese holidays and December 31 through J... Show Detail
When I start using my GLOBAL PASS® with new expiry date, do I need to reregister for GL...
No. Please check here for procedures you are required to perform after you receive a card with new expiry date. Show Detail
231 - 238 of 238 Results