Frequently Asked Questions
I cannot use my GLOBAL PASS® at an online shopping site. What may be the possible cause?
Please refer to the following cases when you are having a trouble with online shopping. Your payment exceeding your Shopping Limit The paymen... Show Detail
Can I receive foreign currency remittance with my PRESTIA account?
Yes. You can transfer funds in foreign currency to your PRESTIA account.Please make sure to provide your 8 digit PRESTIA Multi Money Account Number... Show Detail
To use "V Point", rewarded based on eligible banking transactions for PRESTIA Visa Card holders, please check here for details. (Please switch the... Show Detail
Can I deposit or cash a foreign check at SMBC Trust Bank?
An account holder with SMBC Trust Bank can deposit a foreign check. Please bring your check to our branch. We need to verify your check to see if w... Show Detail
If I have a trouble with my credit card (PRESTIA Visa GOLD CARD), who should I contact?
If you have a problem with your credit card (including lost or stolen), please contact Sumitomo Mitsui Credit Card below. For SMBC Tru... Show Detail
I want to confirm the Kana name of the branch.
Refer to the table below. Branch Name Katakana Branch Name Branch Code Sapporo サッポロ 035 Aoyama アオヤマ 020 Akasaka アカサカ 731 ... Show Detail
What is the requirements for non-Japanese national loan applicants?
Please see the following for some of the major requirements for non-Japanese national loan applicants: Japan residency except short-term visa ... Show Detail
What information is required to receive foreign currency transfers?
The following information is required to receive foreign currency transfers (overseas remittances, domestic foreign currency remittances, as well a... Show Detail
What is the SWIFT CODE for SMBC Trust Bank PRESTIA?
Our SWIFT (BIC) Code is SMTCJPJT. *A SWIFT Code consists of eight digits or letters. Please add "XXX" at the end if asked for an eleven digit ... Show Detail
What is the bank code or branch code of SMBC Trust Bank for domestic fund transfer?
Please see the table below. Bank Name: SMBC Trust Bank(エスエムビーシーシンタクギンコウ) Bank Code (Zengin Code): 0300 Branch Name Katakana Branch ... Show Detail
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