Frequently Asked Questions
When I start using my GLOBAL PASS® with new expiry date, do I need to reregister for GL...
No. Please check here for procedures you are required to perform after you receive a card with new expiry date. Show Detail
I want to make Premium Deposit transactions.
You can make Premium Deposit Transactions via online banking. PRESTIA Online, PRESTIA Mobile Menu > Investments & Reports > Premium Deposit(Struc... Show Detail
"ENJOY PLUS" offers an add-on interest rate in addition to the base interest rate until the first maturity date when you start a foreign currency t... Show Detail
Is the family member's credit card number the same as the primary member?
No. The credit card number is different between the primary card and the family card. Family members have different card numbers for each card. Show Detail
I want to delete an overseas payee.
For how to delete an overseas payee, see the Various Procedures page for details. Show Detail
I want to make Cross Currency Transactions.
You can make Cross Currency Transactions via online banking. Buy / Sell FX, Foreign Currency Deposit Service, Order Watch > Cross Currency Tran... Show Detail
Does Premium Deposit <Structured Deposit with FX Option> and Step Up Time Deposit are i...
Yes, included. However, Premium Deposit (Deposit in Japanese Yen) is not eligible. Show Detail
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