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Products and Services
FAQ within [ Products and Services ]
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When will domestic fund transfers by ATM be credited to the payee’s account?
Fund transfers to SMBC Trust Bank Funds transferred to the Bank by 2:59 p.m. on weekdays will be processed on the same day. Funds transferred to the Bank f... Show Detail
- No：1201
- Displayed Date：2022/03/23 15:24
- Updated DTM：2025/03/12 12:00
- Search by narrowing down Category： Domestic Fund Transfers , Branch and ATM , Cash Card/Domestic ATM , Send or Receive Money
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I want to request a bank reference.
For customers who need a bank reference, in principle, we issue a balance certificate. Please see here for details on our balance certificate and how to re... Show Detail
- No：2558
- Displayed Date：2024/08/16 09:27
- Search by narrowing down Category： Balance Certificate
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GLOBAL PASS is a cash card with multi currency Visa debit function which can be used at Visa/iD merchants or domestic/overseas ATMs. You can pay or withdraw... Show Detail
- No：1434
- Displayed Date：2022/12/13 09:53
- Updated DTM：2025/03/12 11:53
- Search by narrowing down Category： Use of GLOBAL PASS® , About GLOBAL PASS
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Can I continue to use the ANA Mileage Club membership number I already have after I get...
When your ANA MILEAGE CLUB GLOBAL PASS is issued, you will receive a ANA Mileage Club membership number. If you input your current ANA Mileage Club membershi... Show Detail
- No：230
- Displayed Date：2020/12/25 22:33
- Updated DTM：2025/03/12 17:02
- Search by narrowing down Category： ANA MILEAGE CLUB GLOBAL PASS , About GLOBAL PASS
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I want to check the initial deposit information of my Foreign Currency Time Deposits.
Online banking offers the details of deposited Foreign Currency Time Deposits. Online banking Sign On>Accounts>Balance Summary Online b... Show Detail
- No：1230
- Displayed Date：2022/03/25 11:45
- Updated DTM：2024/04/04 09:58
- Search by narrowing down Category： Foreign Currency Time Deposit
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What are the transaction limits on my Cash Card?
For transaction limits (Limit Control) on your Cash Card, see below. GLOBAL PASS® holder See here for details. Non GLOBAL PASS holder See here for de... Show Detail
- No：1692
- Displayed Date：2023/08/08 18:41
- Updated DTM：2025/03/12 11:46
- Search by narrowing down Category： Limit Control , Branch and ATM , Limit Control , Family Card , Family Card , Cash Card/Domestic ATM
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I want to make Cross Currency Transactions.
You can make Cross Currency Transactions via online banking. Buy / Sell FX, Foreign Currency Deposit Service, Order Watch > Cross Currency Tran... Show Detail
- No：1456
- Displayed Date：2023/01/11 09:25
- Updated DTM：2023/04/06 11:59
- Search by narrowing down Category： Foreign Currency Deposit , Service
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Can I charge Suica or PASMO with GLOBAL PASS®?
You can charge Suica or PASMO with GLOBAL PASS. However, auto-charge is not available. Show Detail
- No：1416
- Displayed Date：2022/12/23 10:42
- Updated DTM：2024/02/22 09:54
- Search by narrowing down Category： Others
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I want to cancel direct debit / auto debit.
To cancel a direct debit / auto debit payment set on your account, please contact the service provider. When you do not recognize who is deducti... Show Detail
- No：1047
- Displayed Date：2024/07/15 07:00
- Search by narrowing down Category： Direct Debit
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Is there a limit to the number of miles that can be accrued depending on the amount of ...
The maximum miles to be rewarded are 10 million miles per year. Miles benefits will be provided based on yearly increase in the foreign currency de... Show Detail
- No：225
- Displayed Date：2020/12/25 22:32
- Updated DTM：2024/12/06 15:20
- Search by narrowing down Category： ANA MILEAGE CLUB GLOBAL PASS
151 - 160 of 238 Results
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FAQ by Category
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- Service Charges
- |GLOBAL PASS®
- |Cash Card
- |Branch and ATM
- |Check
- |Credit Card
- |Domestic Fund Transfers / Overseas Remittance
- |Loans
- |Direct Debit
- |Personal Profiling
- |Foreign Currency Deposit
- |Foreign Currency Cash
- |Premium Deposit
- |Balance Certificate
- |Statement / Bankbook (Tsucho)
- |Gold status
- |Total Average Monthly Wealth Management Balance
- |Yen Deposit
- |Private Banking
- |Tax Payment / Refund
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