Can I deposit foreign currency from a domestic ATM?

No, you cannot. Only Japanese Yen is accepted. However, USD and EUR bills can be deposited at the branch counter. Foreign currency cash handling fee will be... Show Detail

I forgot my PIN.

There are three types of PINs: "Domestic Cash Card PIN" "Debit PIN" and "T-PIN". Specify which PIN you forgot. 4 digit PINs The procedure varies depending... Show Detail

I want to register an overseas payee.

How to register an overseas payee depends whether your registered mobile phone number starts with 090/080/070 and contracted with a Japanese mobile carrier o... Show Detail

Do you offer any special benefits if I transfer funds from overseas?

Yes. We offer you Transfer Funds From Overseas Program below. "Deposit yen and purchase foreign currency" plan "Transferring foreign currency funds" plan ... Show Detail

Can I make an overseas remittance?

Yes. For how to make an overseas remittance, see the Various Procedures page for details. Making remittances to the same payee in the future? By registeri... Show Detail

I want to register a domestic payee.

How to register a domestic payee varies depending on your situation. Answer each question on the Various Procedures page to find out the procedure best suit... Show Detail

I can't find the registered payee (overseas) which I registered in the past.

We may delete any overseas remittance registration (including foreign currency transfers within SMBC Trust Bank and to other banks in Japan) that had not bee... Show Detail

If I go to a branch to apply for a cash card, can I get it on the same day?

The same day banking card issuance at our branches ended on September 30 in 2019. Show Detail

Can I make an installment payment with GLOBAL PASS®?

No. You cannot make an installment payment with GLOBAL PASS. Show Detail

How can I make a domestic fund transfer (Furikomi) in yen?

How to make a domestic fund transfer varies depending on your situation. Answer each question on Various Procedures page to find the procedure best suits yo... Show Detail

Where can I use GLOBAL PASS®?（Shopping）

When using GLOBAL PASS, please see below for details. Using in Japan Using Overseas Major Websites & Apps Accepting GLOBAL PASS Show Detail

Where can I use my cash card? (ATM)

When using your cash card, please see below for details. Using in Japan Using Overseas Show Detail

Can I continue to use the same PIN numbers after I switched from Banking Card to GLOBAL PASS®?

The "Domestic Cash Card PIN" is the same, but you need to register a new Debit PIN. Show Detail

Is there any deposit limit through ATM?

There is no daily limit for deposit through the ATMs. The limit for each deposit is as follows. SMBC Trust Bank and Sumitomo Mitsui Banking Corporation ATMs... Show Detail

Can I make a deposit at an ATM overseas?

Overseas ATMs are only available for withdrawal. Show Detail

Can I have an ETC card issued for GLOBAL PASS®?

An ETC card cannot be issued for GLOBAL PASS. Consider applying for PRESTIA Visa Card if you do not have a credit card issued in Japan. An ETC card can be is... Show Detail

My GLOBAL PASS® payment overseas was NOT deducted in the currency intended.

It is likely due to Dynamic Currency Conversion. Please see here. Related Keywords trouble with GLOBAL PASS Show Detail

Where is a PRESTIA branch near me?

To find information about branch address, business hours, and etc., please see here. Show Detail

What is the maximum amount I can send overseas via online banking?

For daily limit and other details on overseas remittance, please see here. Show Detail

Can I still use a non-GLOBAL PASS® cash card?

Banking Card (International Cash Card)Domestic: You can still use it. Overseas: You can no longer use it.* PRESTIA Gaika Cash Card (a cash card for wit... Show Detail