FAQ
I want to know the exchange rate for a transaction debited in Yen. (GLOBAL PASS®)
To check the exchange rate for a GLOBAL PASS transaction made with GAIKA FULL BACK® or in foreign currency other than our 17 applicable currencies and debite... Show Detail
Why is a transaction shown "Not Fixed" on GLOBAL PASS Member's Website?
When you withdraw cash at overseas ATMs or shop at Visa/iD* merchants, the transaction will be displayed on GLOBAL PASS Member's Website Account Activities. ... Show Detail
Do you offer any special benefits if I transfer funds from overseas?
Yes. We offer you Transfer Funds From Overseas Program below. "Deposit yen and purchase foreign currency" plan "Transferring foreign currency funds" plan ... Show Detail
At which overseas ATMs can I use GLOBAL PASS®?
GLOBAL PASS lets you withdraw local currencies at ATMs with a Visa or PLUS mark in over 200 countries and regions around the world. Please find overseas ATM... Show Detail
GLOBAL PASS Holder If you cancel GLOBAL PASS as well as its settling account, the total cashback amount (planned deposit amount) shall be null and void. If... Show Detail
Used GLOBAL PASS® only once, but I see two transactions in Account Activity.
When using GLOBAL PASS, the transaction amount is debited from your account in real time. If there is a discrepancy between the usage information received fr... Show Detail
You can check the exchange rate on the transaction details page of the GLOBAL PASS® Member's Website. The exchange rate is fixed around two business days aft... Show Detail
Is it possible to use my U.S. Dollar Savings Account as my GLOBAL PASS® settlement account?
No, you cannot use your U.S. Dollar Savings Account. The US Dollar settlement account is PRESTIA MultiMoney Foreign Currency Savings Deposit when you use GL... Show Detail
Can I make a deposit at an ATM overseas?
Overseas ATMs are only available for withdrawal. Show Detail
How is the payment function of GLOBAL PASS® different from credit card?
The biggest difference is when your payment amount is debited from your account. GLOBAL PASS The amount used is debited immediately from the account. In a... Show Detail
Can I make an installment payment with GLOBAL PASS®?
No. You cannot make an installment payment with GLOBAL PASS. Show Detail
When your ANA MILEAGE CLUB GLOBAL PASS is issued, you will receive a ANA Mileage Club membership number. If you input your current ANA Mileage Club membershi... Show Detail
If I go to a branch to apply for a cash card, can I get it on the same day?
The same day banking card issuance at our branches ended on September 30 in 2019. Show Detail
GLOBAL PASS is a cash card with multi currency Visa debit function which can be used at Visa/iD* merchants or domestic/overseas ATMs. You can pay or withdra... Show Detail
Can I still use a non-GLOBAL PASS® cash card?
Banking Card (International Cash Card)Domestic: You can still use it. Overseas: You can no longer use it.* PRESTIA Gaika Cash Card (a cash card for wit... Show Detail
My GLOBAL PASS® payment overseas was NOT deducted in the currency intended.
It is likely due to Dynamic Currency Conversion. Please see here. Related Keywords trouble with GLOBAL PASS Show Detail
Can I make an overseas remittance?
Yes. For how to make an overseas remittance, see the Various Procedures page for details. Making remittances to the same payee in the future? By registeri... Show Detail
PRESTIA MultiMoney Yen Savings Deposit account cannot be used. The settlement from Yen is available from Yen Savings account only. Show Detail
Yes, you can use to withdraw and also use the card at shopping in Visa Merchants. You cannot make Chinese Yuen transaction at some Visa Merchants (in that c... Show Detail
I want to change my GAIKA FULL BACK setting.
You can turn GAIKA FULL BACK on or off via online banking. PRESTIA Online, PRESTIA Mobile Menu > Services > GLOBAL PASS(Multi Currencies Visa Debit w... Show Detail
1 - 20 of 82 Results