Will GAIKA FULL BACK be applied when withdrawing local currencies at overseas ATMs, if ...

If the overseas ATM owner fee is charged and the balance of that currency is insufficient, "GAIKA FULL BACK" is applied for the withdrawal amount a... Show Detail

If "GAIKA FULL BACK" is setup for the GLOBAL PASS®, does the same setting apply to all ...

Yes, "GAIKA FULL BACK" which is setup for main GLOBAL PASS® holder will be applied to (GLOBAL PASS® holder) family members also. There is no need f... Show Detail

I want to receive my GLOBAL PASS® with new expiry date earlier than scheduled.

Please perform required reissuance procedures three to six months prior to the month in which your GLOBAL PASS expires. For details, please check ... Show Detail

Why is a transaction shown "Not Fixed" on GLOBAL PASS Member's Website?

When you withdraw cash at overseas ATMs or shop at Visa/iD merchants, the transaction will be displayed on GLOBAL PASS Member's Website Account Activities.... Show Detail

Why do I not receive benefits even I used my GLOBAL PASS® overseas?

GLOBAL PASS Eligible transactions are shopping overseas, including online shopping. However, Account Funding Transaction (AFT*) and Origina... Show Detail

Used GLOBAL PASS® only once, but I see two transactions in Account Activity.

When using GLOBAL PASS, the transaction amount is debited from your account in real time. If there is a discrepancy between the usage information received... Show Detail