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FAQ within [ GLOBAL PASS® ]
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Where can I use GLOBAL PASS?（Shopping）
When using GLOBAL PASS, please see below for details. When using in Japan When using Overseas Available Sites & Apps Show Detail
- No：1218
- Displayed Date：2022/03/23 15:26
- Search by narrowing down Category： Use of GLOBAL PASS®
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I want to apply for a Family Card.
Apply for a GLOBAL PASS® Family Card, please see here for the procedure. See here for the conditions to apply for a Family Card. Show Detail
- No：1458
- Displayed Date：2023/01/11 09:25
- Updated DTM：2023/10/26 17:23
- Search by narrowing down Category： Request / Reissue GLOBAL PASS® , Family Card , Family Card
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The deposit is deducted from my account. How is it going to be refunded?
When you use GLOBAL PASS® for merchants such as hotel, rent-a-car, pay phone or vending machine, deposit may be immediately deducted from your acco... Show Detail
- No：241
- Displayed Date：2023/05/22 08:00
- Search by narrowing down Category： Refund , Use of GLOBAL PASS®
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What are the transaction limits on my Cash Card?
For transaction limits (Limit Control) on your Cash Card, see below. GLOBAL PASS® holder See here for details. Non GLOBAL PASS holde... Show Detail
- No：1692
- Displayed Date：2023/08/08 18:41
- Search by narrowing down Category： Limit Control , Branch and ATM , Limit Control , Family Card , Family Card
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You cannot verify any of your PINs (i.e. Domestic Cash Card PIN, Debit PIN, and T-PIN).If you do not know or remember your PIN, please re-register PIN. Ple... Show Detail
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What happens if wrong debit PIN is repeatedly entered for GLOBAL PASS®?
If wrong debit pin is entered certain times, the card will be blocked for security and needs to be reissued with a fee. Please visit our branch,... Show Detail
- No：221
- Displayed Date：2021/03/01 00:00
- Updated DTM：2023/12/28 11:57
- Search by narrowing down Category： PIN
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Can I add on credit card function on GLOBAL PASS?
No. GLOBAL PASS is a Visa Debit Card with no credit card function. If you would like to have a credit card, please see details from here. Show Detail
- No：1205
- Displayed Date：2022/03/23 15:24
- Search by narrowing down Category： Request / Reissue GLOBAL PASS®
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My GLOBAL PASS® payment overseas was NOT deducted in the currency intended.
It is likely due to Dynamic Currency Conversion. Please see here. Show Detail
- No：240
- Displayed Date：2020/12/25 22:33
- Updated DTM：2024/01/12 12:14
- Search by narrowing down Category： Trouble in Use
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Ｗhen ZIP Code input is required in the United States, can I use GLOBAL PASSⓇ?
No. In the United States, residential ZIP Code* input is required at some gas stations. If you try to input Debit PIN or other numbers instead of Z... Show Detail
- No：1124
- Displayed Date：2022/01/14 09:46
- Search by narrowing down Category： Use of GLOBAL PASS®
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What kind of insurance does GLOBAL PASS® cover?
We offer "Shopping Protection Insurance (Floater Insurance)" which compensates for damages or thefts of the products purchased with GLOBAL PASS. Please se... Show Detail
- No：1402
- Displayed Date：2022/11/08 09:33
- Search by narrowing down Category： Others
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