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FAQ within [ GLOBAL PASS® ]

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How much is the overseas ATM withdrawal fee?

GLOBAL PASS® transaction fee is free when you withdraw cash from overseas ATM(s). However, the merchant or an ATM owner may charge a fee for use, or an exch... Show Detail
- No：1282
- Displayed Date：2022/05/13 09:41
- Updated DTM：2025/03/12 17:05
- Search by narrowing down Category： GLOBAL PASS® , Cash Card , Branch and ATM , Shopping & Overseas Use
I want to reissue my Cash Card.

To reissue your Cash Card, Various Procedures page will guide you to the method that suits your situation. *PRESTIA no longer issues Banking C... Show Detail
- No：1452
- Displayed Date：2023/01/11 09:24
- Updated DTM：2024/05/15 11:42
- Search by narrowing down Category： Request / Reissue GLOBAL PASS® , Lost, Stolen or Damaged Cards , Lost, Stolen or Damaged Cards
What happens if wrong debit PIN is repeatedly entered for GLOBAL PASS®?

If wrong debit pin is entered certain times, the card will be blocked for security and needs to be reissued with a fee. Please visit our branch, or use PRES... Show Detail
- No：221
- Displayed Date：2021/03/01 00:00
- Updated DTM：2025/03/12 11:48
- Search by narrowing down Category： PIN , Shopping & Overseas Use
At which overseas ATMs can I use GLOBAL PASS®?

GLOBAL PASS lets you withdraw local currencies at ATMs with a Visa or PLUS mark in over 200 countries and regions around the world. Please find overseas ATM... Show Detail
- No：1440
- Displayed Date：2022/12/13 09:54
- Updated DTM：2025/03/12 17:00
- Search by narrowing down Category： Use of GLOBAL PASS® , Shopping & Overseas Use
Can I use GLOBAL PASS on Apple Pay?

Unfortunately, you cannot use GLOBAL PASS on Apple Pay. Other apps and sites you can use GLOBAL PASS are available onMajor Online Shopping Sites / Payment A... Show Detail
- No：1209
- Displayed Date：2022/03/23 15:25
- Updated DTM：2025/03/12 16:39
- Search by narrowing down Category： Use of GLOBAL PASS® , About GLOBAL PASS
What is a Family Card?

A Family Card is a GLOBAL PASS® for your family. It can be used to withdraw cash from ATMs domestic/abroad and to make purchases at Visa/iD merchan... Show Detail
- No：1448
- Displayed Date：2023/01/11 09:24
- Updated DTM：2023/10/26 17:21
- Search by narrowing down Category： Family Card , Family Card
Will GAIKA FULL BACK be applied when withdrawing local currencies at overseas ATMs, if ...

If the overseas ATM owner fee is charged and the balance of that currency is insufficient, "GAIKA FULL BACK" is applied for the withdrawal amount a... Show Detail
- No：369
- Displayed Date：2021/01/06 16:52
- Updated DTM：2024/03/12 09:39
- Search by narrowing down Category： GAIKA FULL BACK
I forgot my PIN.

There are three types of PINs: "Domestic Cash Card PIN" "Debit PIN" and "T-PIN". The procedure varies depending on the type of PIN and the customer's situat... Show Detail
- No：1045
- Displayed Date：2021/11/12 11:14
- Updated DTM：2025/03/12 17:07
- Search by narrowing down Category： PIN , PIN , PIN , Trouble in Use , Cash Card/Domestic ATM
Will I be charged a fee for changing ANA MILEAGE CLUB GLOBAL PASS to GLOBAL PASS® or th...

Yes. Reissuance feewill be charged. Please contact PRESTIA Phone Banking to request an application form if you would like to switch the type of GL... Show Detail
- No：227
- Displayed Date：2021/04/16 09:30
- Updated DTM：2021/09/22 14:53
- Search by narrowing down Category： ANA MILEAGE CLUB GLOBAL PASS , Others
I received "Notice of unavailable transaction" by email.

If you have registered for the GLOBAL PASS Member's Website, you will receive an email when a transaction with GLOBAL PASS is unsuccessful. The common error... Show Detail
- No：3985
- Displayed Date：2025/03/25 11:56
- Search by narrowing down Category： Trouble in Use

11 - 20 of 91 Results

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