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FAQ within [ GLOBAL PASS® ]
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How much is the transaction limit on Cash Card and how do I change it?
To inquire and change the limit on Cash Card, see here. Note that Family Card transaction limit is included within the account holder's limit. Not... Show Detail
- No：1250
- Displayed Date：2022/03/25 11:44
- Updated DTM：2023/10/24 14:35
- Search by narrowing down Category： Limit Control , Branch and ATM , Limit Control , Family Card , Family Card
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What is the difference between GLOBAL PASS® and ANA MILEAGE CLUB GLOBAL PASS?
The benefits are different but card functions such as payments and withdrawals are the same. GLOBAL PASS Cashback bonus received when shoppin... Show Detail
- No：1211
- Displayed Date：2022/03/23 15:25
- Updated DTM：2023/07/26 10:15
- Search by narrowing down Category： ANA MILEAGE CLUB GLOBAL PASS
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How can I change my PIN numbers for GLOBAL PASS®?
There are three types of 4 digit PIN numbers for GLOBAL PASS® depending on the purpose. Select PIN number you would like to change on Various Procedures pa... Show Detail
- No：236
- Displayed Date：2021/03/01 00:00
- Updated DTM：2024/07/04 09:38
- Search by narrowing down Category： PIN
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I just received GLOBAL PASS®. Do I need to do anything before using it?
Please follow the steps here before using your GLOBAL PASS. Show Detail
- No：979
- Displayed Date：2022/09/14 09:00
- Updated DTM：2024/02/26 16:19
- Search by narrowing down Category： Open an Account , Use of GLOBAL PASS®
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When using GLOBAL PASS® overseas, what should I keep in mind?
When using GLOBAL PASS overseas, please check the following. Debit PIN Used at overseas ATMs and to shop at Visa merchants. GAIKA FULL BACK ... Show Detail
- No：1221
- Displayed Date：2022/03/23 15:27
- Updated DTM：2024/03/14 16:58
- Search by narrowing down Category： Use of GLOBAL PASS®
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How much is the domestic ATM fee (withdrawal / deposit)?
The domestic ATM fees using your Cash Card (withdrawal / deposit) are as follows. ATM Transaction fee ATMs installed at SMBC Trust Bank Bran... Show Detail
- No：1283
- Displayed Date：2022/05/13 09:41
- Updated DTM：2023/07/10 09:32
- Search by narrowing down Category： Branch and ATM , GLOBAL PASS® , Cash Card
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How can I receive GLOBAL PASS® (Multi Currencies Visa Debit with Cash Card)?
Domestic: Cash Card will be sent to your registered postal address by registered mail from VJA (Our outsourced card shipping business). This is ... Show Detail
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Will the overseas ATM usage fees charged by local ATM owners be reimbursed?
No. When withdrawing cash at ATMs overseas, the ATM usage fees charged by local ATM owners will not be reimbursed. However, PRESTIA DIGITAL GOLD, ... Show Detail
- No：220
- Displayed Date：2020/12/25 22:32
- Updated DTM：2024/04/25 18:00
- Search by narrowing down Category： Service Charges , Use of GLOBAL PASS® , Others , Gold status
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How can I check the transaction limits of my Cash Card?
Please see below for how to check your card limits. Note that Family Card transaction limits are included within the account holder's limits. ... Show Detail
- No：2824
- Displayed Date：2024/11/22 15:32
- Search by narrowing down Category： Limit Control , Limit Control
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There are some debit transactions on my card that I don't recognize (shopping and overs...
If you have any concerns about unauthorized use, please deactivate your card immediately. You can deactivate your card via GLOBAL PASS Member's Website.... Show Detail
- No：2822
- Displayed Date：2024/11/22 15:31
- Search by narrowing down Category： Use of GLOBAL PASS® , Others , Trouble in Use
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