Cash Card

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I forgot my PIN.

There are three types of PINs: "Domestic Cash Card PIN" "Debit PIN" and "T-PIN". The procedure varies depending on the type of PIN and the customer's situat... Show Detail
- No：1045
- Displayed Date：2021/11/12 11:14
- Updated DTM：2025/03/12 17:07
- Search by narrowing down Category： PIN , PIN , PIN , Trouble in Use , Cash Card/Domestic ATM
Can I withdraw foreign currency in my account from ATMs?

Domestic ATM No, you cannot. Only Yen is available. However, USD and EUR can be withdrawn at the branch counter. Foreign currency cash handling fee will be ... Show Detail
- No：1848
- Displayed Date：2023/11/02 11:30
- Updated DTM：2025/03/12 16:44
- Search by narrowing down Category： Use of GLOBAL PASS® , Branch and ATM , Others , Foreign Currency Deposit , Foreign Currency Cash , Cash Card/Domestic ATM
I lost my Cash Card (lost or stolen).

If you had your Cash Card lost or stolen, we will stop your card to secure your account and have it reissued. Please contact us immediately. For GLOBAL PASS... Show Detail
- No：1043
- Displayed Date：2025/06/30 23:59
- Search by narrowing down Category： Lost, Stolen or Damaged Cards , Lost, Stolen or Damaged Cards , Lost, Stolen or Damaged Cards
I found my Cash Card.

If you have found the Cash Card you reported lost, please have the card and T-PIN ready, and call PRESTIA Phone Banking. We guide you through the necessary s... Show Detail
- No：1450
- Displayed Date：2023/01/11 09:24
- Updated DTM：2025/03/12 17:08
- Search by narrowing down Category： Lost, Stolen or Damaged Cards , Lost, Stolen or Damaged Cards , Lost, Stolen or Damaged Cards , Cash Card/Domestic ATM
What is a Family Card?

A Family Card is a GLOBAL PASS® for your family. It can be used to withdraw cash from ATMs domestic/abroad and to make purchases at Visa/iD* merchants just l... Show Detail
- No：1448
- Displayed Date：2025/07/14 09:00
- Search by narrowing down Category： Family Card , Family Card

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