Frequently Asked Questions
If I switch my Banking Card to GLOBAL PASS®, what happens to Banking Card (and PRESTIA ...
<If you have a card issued by September 30, 2019(*) and obtain a GLOBAL PASS®> Your SMBC Trust Bank Banking Card or PRESTIA Gaika Cash Car... Show Detail
Can I continue to use the same PIN numbers after I switched from Banking Card to GLOBAL...
The "Domestic Cash Card PIN" is the same, but you need to register a new Debit PIN. Show Detail
I received an Alert Email, but I didn't use GLOBAL PASS®.
Please confirm the transaction details of the Email you received on GLOBAL PASS Member's Website. When you recognize the shop name on Transaction ... Show Detail
Is there an annual fee for GLOBAL PASS®?
No. There is no annual fee for GLOBAL PASS as well as admission fee or monthly membership fee. To reissue a GLOBAL PASS, reissuance fee will be ... Show Detail
If I go to a branch to apply for a cash card, can I get it on the same day?
The same day banking card issuance at our branches ended on September 30 in 2019. Show Detail
While using GLOBAL PASS® for ATM withdrawal or shopping, can I make the settlement from...
PRESTIA MultiMoney Yen Savings Deposit account cannot be used. The settlement from Yen is available from Yen Savings account only. Show Detail
If "GAIKA FULL BACK" is setup for the GLOBAL PASS®, does the same setting apply to all ...
Yes, "GAIKA FULL BACK" which is setup for main GLOBAL PASS® holder will be applied to (GLOBAL PASS® holder) family members also. There is no need f... Show Detail
Will GAIKA FULL BACK be applied when withdrawing local currencies at overseas ATMs, if ...
If the overseas ATM owner fee is charged and the balance of that currency is insufficient, "GAIKA FULL BACK" is applied for the withdrawal amount a... Show Detail
If I have Chinese Yuan offshore in PRESTIA MultiMoney Foreign Currency Savings account,...
Yes, you can use to withdraw and also use the card at shopping in Visa Merchants. You cannot make Chinese Yuen transaction at some Visa Merchants ... Show Detail
My GLOBAL PASS®'s expiration date is approaching. When will I receive a card with new e...
We send a card with new expiry date two months prior to the expiration date late in the month so that you can receive it before the expiration date. For d... Show Detail
51-60 of Total 89