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FAQ within [ GLOBAL PASS® ]
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ATM withdrawal / shopping made from Yen Savings Account was refunded in foreign currenc...
The refund may be made in foreign currency when ATM withdrawal / shopping (including online) overseas made with GLOBAL PASS® from Yen Savings Accou... Show Detail
- No：1298
- Displayed Date：2022/05/12 09:32
- Updated DTM：2024/03/08 16:32
- Search by narrowing down Category： Refund , Trouble in Use
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My GLOBAL PASS® payment overseas was NOT deducted in the currency intended.
It is likely due to Dynamic Currency Conversion. Please see here. Show Detail
- No：240
- Displayed Date：2020/12/25 22:33
- Updated DTM：2024/01/12 12:14
- Search by narrowing down Category： Trouble in Use
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Will I be charged a fee for changing ANA MILEAGE CLUB GLOBAL PASS to GLOBAL PASS® or th...
Yes. Reissuance feewill be charged. Please contact PRESTIA Phone Banking to request an application form if you would like to switch the type of GL... Show Detail
- No：227
- Displayed Date：2021/04/16 09:30
- Updated DTM：2021/09/22 14:53
- Search by narrowing down Category： ANA MILEAGE CLUB GLOBAL PASS , Others
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If I have Chinese Yuan offshore in PRESTIA MultiMoney Foreign Currency Savings account,...
Yes, you can use to withdraw and also use the card at shopping in Visa Merchants. You cannot make Chinese Yuen transaction at some Visa Merchants ... Show Detail
- No：219
- Displayed Date：2020/12/25 22:32
- Updated DTM：2021/01/08 17:21
- Search by narrowing down Category： Use of GLOBAL PASS®
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When do you send GLOBAL PASS® after opening an account via Internet?
GLOBAL PASS is usually sent out in one week from the account open date. GLOBAL PASS is sent from our vendor VJA as a Japan Post simplified registered mail... Show Detail
- No：1631
- Displayed Date：2023/06/09 09:40
- Search by narrowing down Category： Open an Account , Request / Reissue GLOBAL PASS® , Others
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If you have found the Cash Card you reported lost, please have the card and T-PIN ready, and call PRESTIA Phone Banking. We guide you through the necessar... Show Detail
- No：1450
- Displayed Date：2023/01/11 09:24
- Updated DTM：2023/10/24 14:38
- Search by narrowing down Category： Lost, Stolen or Damaged Cards , Lost, Stolen or Damaged Cards , Lost, Stolen or Damaged Cards
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Can I charge Suica or PASMO with GLOBAL PASS®?
You can charge Suica or PASMO with GLOBAL PASS. However, auto-charge is not available. Show Detail
- No：1416
- Displayed Date：2022/12/23 10:42
- Updated DTM：2024/02/22 09:54
- Search by narrowing down Category： Others
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Where can I use my cash card? (ATM)
When using your cash card, please see below for details. When using in Japan When using Overseas Show Detail
- No：1222
- Displayed Date：2022/03/23 15:27
- Updated DTM：2022/05/27 09:43
- Search by narrowing down Category： Use of GLOBAL PASS® , Branch and ATM , Others
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If I cancel GLOBAL PASS® or ANA MILEAGE CLUB GLOBAL PASS, what will happen to the total...
GLOBAL PASS Holder If you cancel GLOBAL PASS as well as its settling account, the total cashback amount (planned deposit amount) shall be null a... Show Detail
- No：217
- Displayed Date：2021/04/16 09:30
- Search by narrowing down Category： Others , ANA MILEAGE CLUB GLOBAL PASS
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After receiving my GLOBAL PASS® with new expiry date, do I need to reregister card info...
Yes. For details, please check here. Show Detail
- No：2222
- Displayed Date：2024/04/01 09:30
- Updated DTM：2024/08/02 14:48
- Search by narrowing down Category： Expiration Date
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