What kind of insurance does GLOBAL PASS® cover?

We offer "Shopping Protection Insurance (Floater Insurance)" which compensates for damages or thefts of the products purchased with GLOBAL PASS. Please see ... Show Detail

ATM withdrawal / shopping made from Yen Savings Account was refunded in foreign currency.

The refund may be made in foreign currency when ATM withdrawal / shopping (including online) overseas made with GLOBAL PASS® from Yen Savings Account (includ... Show Detail

I need a record of overseas remittance.

When you need a record of overseas remittance, you can print a Copy of Your Payment Order available from the menu below and use it as, for example, "Document... Show Detail

Can I register GLOBAL PASS® as a payment method on shopping sites / APPs?

Yes. GLOBAL PASS is accepted at various online shopping sites and apps. For the details, please see here. Show Detail

I found my Cash Card.

If you have found the Cash Card you reported lost, please have the card and T-PIN ready, and call PRESTIA Phone Banking. We guide you through the necessary s... Show Detail

Where is a PRESTIA branch near me?

To find information about branch address, business hours, and etc., please see here. Show Detail

At which overseas ATMs can I use GLOBAL PASS®?

GLOBAL PASS lets you withdraw local currencies at ATMs with a Visa or PLUS mark in over 200 countries and regions around the world. Please find overseas ATM... Show Detail

Why is ANA Number on ANA MILEAGE CLUB GLOBAL PASS different from ANA Number provided when I applied?

A new ANA Number is issued for ANA Mileage Club member who already has an existing ANA Number. By providing your ANA Number when you apply for GLOBAL PASS, t... Show Detail

Can I continue to use the same PIN numbers after I switched from Banking Card to GLOBAL PASS®?

The "Domestic Cash Card PIN" is the same, but you need to register a new Debit PIN. Show Detail

Where can I find the SMBC Trust Bank ATM?

For ATM locations, please refer to "Sumitomo Mitsui Banking Corporation ATMs. ATMs are also available at SMBC Trust Bank branches. Our cash cards can also ... Show Detail

【Main card】 What is the verification method when registering for GLOBAL PASS Member’s Website? 

The verification method at the time of member registration differs depending on whether the registered address is "domestic" or "overseas." For details, plea... Show Detail

How do I register for GLOBAL PASS Member's Website?

Press "Create your User ID" on GLOBAL PASS Member's Website to create User ID and Password to register. See here for details about registration. *The regis... Show Detail

I want to register a domestic payee.

How to register a domestic payee varies depending on your situation. Answer each question on the Various Procedures page to find out the procedure best suit... Show Detail

What is GLOBAL PASS®?

GLOBAL PASS is a cash card with multi currency Visa debit function which can be used at Visa/iD* merchants or domestic/overseas ATMs. You can pay or withdra... Show Detail

Can I make an overseas remittance?

Yes. For how to make an overseas remittance, see the Various Procedures page for details. Making remittances to the same payee in the future? By registeri... Show Detail

I saw two options such as "Withdrawal" and "Cashing" at the ATM screen in Japan. Which menu should I choose?

Please choose "Withdrawal". The transaction will be terminated with an error when you choose "Cashing". Also you cannot use our cash cards at ATMs with Visa... Show Detail

What is GAIKA FULL BACK?

GAIKA FULL BACK is a service for GLOBAL PASS. Please see here for details. Show Detail

Can I make a deposit at an ATM overseas?

Overseas ATMs are only available for withdrawal. Show Detail

My GLOBAL PASS® payment overseas was NOT deducted in the currency intended.

It is likely due to Dynamic Currency Conversion. Please see here. Related Keywords trouble with GLOBAL PASS Show Detail

I want to change my GAIKA FULL BACK setting.

You can turn GAIKA FULL BACK on or off via online banking. PRESTIA Online, PRESTIA Mobile Menu > Services > GLOBAL PASS(Multi Currencies Visa Debit w... Show Detail