FAQ
What is the maximum amount I can send overseas via online banking?
For daily limit and other details on overseas remittance, please see here. Show Detail
Is there any deposit limit through ATM?
There is no daily limit for deposit through the ATMs. The limit for each deposit is as follows. SMBC Trust Bank and Sumitomo Mitsui Banking Corporation ATMs... Show Detail
Yes, you can use to withdraw and also use the card at shopping in Visa Merchants. You cannot make Chinese Yuen transaction at some Visa Merchants (in that c... Show Detail
How can I make a domestic fund transfer (Furikomi) in yen?
How to make a domestic fund transfer varies depending on your situation. Answer each question on Various Procedures page to find the procedure best suits yo... Show Detail
How do I register for GLOBAL PASS Member's Website?
Press "Create your User ID" on GLOBAL PASS Member's Website to create User ID and Password to register. See here for details about registration. *The regis... Show Detail
GLOBAL PASS is a cash card with multi currency Visa debit function which can be used at Visa/iD* merchants or domestic/overseas ATMs. You can pay or withdra... Show Detail
At which overseas ATMs can I use GLOBAL PASS®?
GLOBAL PASS lets you withdraw local currencies at ATMs with a Visa or PLUS mark in over 200 countries and regions around the world. Please find overseas ATM... Show Detail
I need a record of overseas remittance.
When you need a record of overseas remittance, you can print a Copy of Your Payment Order available from the menu below and use it as, for example, "Document... Show Detail
Why do I not receive benefits even I used my GLOBAL PASS® overseas?
GLOBAL PASS Eligible transactions are shopping overseas, including online shopping. However, Account Funding Transaction (AFT*) and Original Credit Trans... Show Detail
Can I make a deposit at an ATM overseas?
Overseas ATMs are only available for withdrawal. Show Detail
Overseas administrative fees will be required when canceling the transaction ("Cancellation") or returning the goods/products ("Return") after using non-hand... Show Detail
My GLOBAL PASS® payment overseas was NOT deducted in the currency intended.
It is likely due to Dynamic Currency Conversion. Please see here. Related Keywords trouble with GLOBAL PASS Show Detail
I want to change my GAIKA FULL BACK setting.
You can turn GAIKA FULL BACK on or off via online banking. PRESTIA Online, PRESTIA Mobile Menu > Services > GLOBAL PASS(Multi Currencies Visa Debit w... Show Detail
Where is a PRESTIA branch near me?
To find information about branch address, business hours, and etc., please see here. Show Detail
Can I have an ETC card issued for GLOBAL PASS®?
An ETC card cannot be issued for GLOBAL PASS. Consider applying for PRESTIA Visa Card if you do not have a credit card issued in Japan. An ETC card can be is... Show Detail
Can I make an installment payment with GLOBAL PASS®?
No. You cannot make an installment payment with GLOBAL PASS. Show Detail
GAIKA FULL BACK is a service for GLOBAL PASS. Please see here for details. Show Detail
Can I still use a non-GLOBAL PASS® cash card?
Banking Card (International Cash Card)Domestic: You can still use it. Overseas: You can no longer use it.* PRESTIA Gaika Cash Card (a cash card for wit... Show Detail
I want to register a domestic payee.
How to register a domestic payee varies depending on your situation. Answer each question on the Various Procedures page to find out the procedure best suit... Show Detail
What kind of insurance does GLOBAL PASS® cover?
We offer "Shopping Protection Insurance (Floater Insurance)" which compensates for damages or thefts of the products purchased with GLOBAL PASS. Please see ... Show Detail
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