Procedures (Open an Account, Changing Personal Det | Frequently Asked Questions

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Procedures (Open an Account, Changing Personal Details, etc.)

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FAQ within [ Procedures (Open an Account, Changing Personal Details, etc.) ]

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I want to change my registered phone number.

How to change your registered phone number varies depending on your situation. Answer each question on the Various Procedures page to find out the procedure... Show Detail
- No：2031
- Displayed Date：2024/01/18 11:15
- Updated DTM：2025/04/01 14:40
- Search by narrowing down Category： Change Phone Number
How can I register my Katakana Name?

How to register Katakana Name varies in its procedure depending on your situation. Please see the Various Procedures page to find the procedure best suited ... Show Detail
- No：1253
- Displayed Date：2022/03/25 11:44
- Updated DTM：2025/04/01 14:39
- Search by narrowing down Category： Account Holder's Name
When do you send GLOBAL PASS® after opening an account via Internet?

GLOBAL PASS is usually sent out in one week from the account open date. GLOBAL PASS is sent from our vendor VJA as a Japan Post simplified registered mail... Show Detail
- No：1631
- Displayed Date：2023/06/09 09:40
- Search by narrowing down Category： Open an Account , Request / Reissue GLOBAL PASS® , Others
How do I check the status of my bank account application via Internet?

You can check your application status by logging in from here. Show Detail
- No：1601
- Displayed Date：2023/03/23 10:31
- Updated DTM：2024/08/16 18:45
- Search by narrowing down Category： Open an Account
When are OECD CRS notification forms required?

On January 1, 2017, a partial revision to the Act on Special Provisions, Etc. of the Income Tax Act, the Corporation Tax Act, and the Local Tax Act Inciden... Show Detail
- No：214
- Displayed Date：2022/01/01 00:05
- Updated DTM：2022/03/04 10:33
- Search by narrowing down Category： OECD CRS , Open an Account , Address Change
I received an Alert Email, but I didn't use GLOBAL PASS®.

Please confirm the transaction details of the Email you received on GLOBAL PASS Member's Website. When you recognize the shop name on Transaction Detail, co... Show Detail
- No：1207
- Displayed Date：2022/03/23 15:25
- Updated DTM：2025/04/01 14:45
- Search by narrowing down Category： Lost, Stolen or Damaged Cards , Lost, Stolen or Damaged Cards , Trouble in Use
How do I change account holder's name?

How to change account holder's name varies depending on your situation. Answer each question on the Various Procedures page to find out the procedure best s... Show Detail
- No：2027
- Displayed Date：2024/01/18 11:14
- Updated DTM：2025/04/01 14:40
- Search by narrowing down Category： Account Holder's Name
I want to open an account.

You can open an account via Internet (smartphone, PC or tablet). Please start your application process from here. Show Detail
- No：1690
- Displayed Date：2023/08/08 18:41
- Search by narrowing down Category： Open an Account
To open an account, is there any fee or the minimum deposit amount?

No. There is no fee or the minimum deposit amount required to open an account. We withdraw a monthly account maintenance fee, but it is waived if you meet a... Show Detail
- No：1632
- Displayed Date：2023/06/09 09:41
- Updated DTM：2025/07/29 19:05
- Search by narrowing down Category： Open an Account
How can I check if I already notified My Number (Individual Number)?

You can check via online banking. PRESTIA Online, PRESTIA Mobile Menu > Services > Manage Information and Services PRESTIA Online, PRE... Show Detail
- No：1583
- Displayed Date：2023/06/27 13:59
- Updated DTM：2024/10/21 10:13
- Search by narrowing down Category： My Number (Individual Number/ Corporate Number)

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