FAQ
Is it necessary to notify Individual Number (My Number) even if I'm a non-resident?
If you are a non-resident (living overseas) and your registered address is overseas, you are not required to submit your Individual Number (My Number) in pri... Show Detail
I can't upload my ID documents during the PC account opening application.
*This guidance is for account opening with SMBC Trust Bank PRESTIA. 1. Please ensure that the file format is one of the following. PDF, JPEG, BMP, PNG, G... Show Detail
I ran out of time while trying to open an account via the Internet.
You can resume your application by logging in from here. The information you entered will automatically be saved when you proceed to the next scre... Show Detail
How does PRESTIA account work?
Watch video to find out how PRESTIA account works. *When you cannot turn the speaker on, see Using Your Accounts. Show Detail
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