- FAQ by Category > Procedures (Open an Account, Changing Personal Details, etc.)
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- What is the bank code or branch code of SMBC Trust Bank for domestic fund transfer?
- How do I close my account?
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- I'm a foreign national. Can I open an account with PRESTIA?
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FAQ within [ Procedures (Open an Account, Changing Personal Details, etc.) ]
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How does PRESTIA account work?
Watch video to find out how PRESTIA account works. *When you cannot turn the speaker on, see Using Your Accounts. Show Detail
- No：1360
- Displayed Date：2022/10/13 14:32
- Search by narrowing down Category： Open an Account
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Unfortunately, you cannot open a JOINT ACCOUNT with us. Show Detail
- No：1216
- Displayed Date：2022/03/23 15:26
- Updated DTM：2024/04/25 18:01
- Search by narrowing down Category： Open an Account
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What are the requirements to open an account via Internet?
To open an account via Internet, you need a domestic SMS enabled mobile phone and an e-mail address. Also, you need to meet the following general c... Show Detail
- No：1695
- Displayed Date：2023/08/08 18:41
- Updated DTM：2024/04/25 18:03
- Search by narrowing down Category： Open an Account
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How can I register my Katakana Name?
How to register Katakana Name varies in its procedure depending on your situation. Please see the Various Procedures page to find the procedure be... Show Detail
- No：1253
- Displayed Date：2022/03/25 11:44
- Updated DTM：2024/06/24 10:30
- Search by narrowing down Category： Account Holder's Name
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To open an account, is there any fee or the minimum deposit amount?
No. There is no fee or the minimum deposit amount required to open an account. We withdraw a monthly account maintenance fee, but it is waived i... Show Detail
- No：1632
- Displayed Date：2023/06/09 09:41
- Updated DTM：2024/07/26 16:42
- Search by narrowing down Category： Open an Account
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How do I update my E-mail Address registered with PRESTIA?
There are several types of E-mails sent from PRESTIA, and you can update your E-mail Address as follows. On Online banking PRESTIA Alert Se... Show Detail
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I'm moving to/from the U.S. What documents do I need to submit to change my address?
Please refer to the Checklist here for information on address change related to the U.S. For necessary documents and details on address change, please p... Show Detail
- No：2715
- Displayed Date：2024/09/12 09:47
- Search by narrowing down Category： Foreign Account Tax Compliance Act , Address Change
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We do not accept multiple accounts. If you already have an account with us, please use your existing account. Show Detail
- No：2409
- Displayed Date：2024/05/27 10:11
- Search by narrowing down Category： Open an Account
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Do you issue a bankbook (tsucho)?
PRESTIA does not issue a bankbook (tsucho). E-statements, which show balance summary and transaction details, are available to view, save or print... Show Detail
- No：1323
- Displayed Date：2023/10/03 00:00
- Updated DTM：2024/02/27 17:32
- Search by narrowing down Category： Open an Account , Statement / Bankbook (Tsucho)
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How do I change account holder's name?
How to change account holder's name varies depending on your situation. Answer each question on the Various Procedures page to find out the procedure be... Show Detail
- No：2027
- Displayed Date：2024/01/18 11:14
- Search by narrowing down Category： Account Holder's Name
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