【Main card】 What is the verification method when registering for GLOBAL PASS Member’s Website? 

The verification method at the time of member registration differs depending on whether the registered address is "domestic" or "overseas." For details, plea... Show Detail

If I cancel GLOBAL PASS® or ANA MILEAGE CLUB GLOBAL PASS, what will happen to the total cashback amount (planned deposit amount) or the planned mileage present at the time of cancellation?

GLOBAL PASS Holder If you cancel GLOBAL PASS as well as its settling account, the total cashback amount (planned deposit amount) shall be null and void. If... Show Detail

Do you offer any special benefits if I transfer funds from overseas?

Yes. We offer you Transfer Funds From Overseas Program below. "Deposit yen and purchase foreign currency" plan "Transferring foreign currency funds" plan ... Show Detail

Why is a transaction shown "Not Fixed" on GLOBAL PASS Member's Website?

When you withdraw cash at overseas ATMs or shop at Visa/iD* merchants, the transaction will be displayed on GLOBAL PASS Member's Website Account Activities. ... Show Detail

I want to change my GAIKA FULL BACK setting.

You can turn GAIKA FULL BACK on or off via online banking. PRESTIA Online, PRESTIA Mobile Menu > Services > GLOBAL PASS(Multi Currencies Visa Debit w... Show Detail

【Osaka Safe Town Ordinance】 Can I make a transfer exceeding ¥100,000 at ATM?

In accordance with Partial Revision of the "Osaka Prefecture Safe Town Development Ordinance" effective in 2025, and to help prevent losses from special frau... Show Detail