Is it necessary to notify Individual Number (My Number) even if I'm a non-resident?

If you are a non-resident (living overseas) and your registered address is overseas, you are not required to submit your Individual Number (My Number) in pri... Show Detail

How do I change my registered seal / signature?

For how to change your registered seal / signature, see the Various Procedures page for details. Related Keywords changing personal details Show Detail

A PRESTIA account holder passed away. Where do I start?

Please take a moment and call the number further below. We first check the account holder of the deceased, then the depart in charge will contact you for d... Show Detail

I'm moving to/from the U.S. What documents do I need to submit to change my address?

Please refer to the Checklist here for information on address change related to the U.S. For necessary documents and details on address change, ... Show Detail

I just received GLOBAL PASS®. Do I need to do anything before using it?

Please follow the steps here before using your GLOBAL PASS. Show Detail

How do I update my E-mail Address registered with PRESTIA?

There are several types of E-mails sent from PRESTIA, and you can update your E-mail Address as follows. On Online banking PRESTIA Alert Service An alert ... Show Detail

Can I open multiple accounts?

We do not accept multiple accounts. If you already have an account with us, please use your existing account. Show Detail

Can I open a JOINT ACCOUNT?

Unfortunately, you cannot open a JOINT ACCOUNT with us. Show Detail

I want to register a seal or my signature for my PRESTIA account.

For how to register a seal or your signature with us, see the Various Procedures page for details. Related Keywords changing personal details Show Detail

How can I check my registered address?

You can check your registered address via online banking. PRESTIA Online, PRESTIA Mobile Menu > Services > Manage Information and Services P... Show Detail