FAQ
When will the recipient receive funds when I make a domestic transfer via online banking?
For the fund arrival dates when you make a domestic transfer to another bank, refer to the table below. Transaction time Expected deposit timing Busi... Show Detail
Can I receive foreign currency remittance with my PRESTIA account?
Yes. You can transfer funds in foreign currency to your PRESTIA account. Please make sure to provide your 8 digit PRESTIA Multi Money Account Number. To re... Show Detail
When ZIP Code input is required in the United States, can I use GLOBAL PASSⓇ?
No. In the United States, residential ZIP Code* input is required at some gas stations. If you try to input Debit PIN or other numbers instead of ZIP Code, G... Show Detail
How much is the overseas ATM withdrawal fee?
GLOBAL PASS® transaction fee is free when you withdraw cash from overseas ATM(s). However, the merchant or an ATM owner may charge a fee separately, or an e... Show Detail
What information is required to receive foreign currency transfers?
The following information is required to receive foreign currency transfers (overseas remittances, domestic foreign currency remittances, as well as cross bo... Show Detail
What is the SWIFT (BIC) CODE for SMBC Trust Bank PRESTIA?
Our SWIFT (BIC) Code is SMTCJPJT. *A SWIFT Code consists of eight digits or letters. Please add "XXX" at the end if asked for an eleven digit or letter SWIF... Show Detail
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