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I cannot use my GLOBAL PASS® at an online shopping site. What may be the possible cause?

Please refer to the following cases when you are having a trouble with online shopping. Suspended by Partial Usage Restriction Function (Online Shopping) T... Show Detail
- No：284
- Displayed Date：2026/01/28 15:00
- Search by narrowing down Category： Trouble in Use , Shopping & Overseas Use
My Cash Card does not work at ATMs (magnetic strip, IC chip or the card itself is damaged)

If any of the following should occur, we recommend that you have your cash card reissued, as the magnetism, etc. may have been damaged or weakened. Ex. ATM... Show Detail
- No：1044
- Displayed Date：2021/11/12 11:14
- Updated DTM：2026/02/17 14:34
- Search by narrowing down Category： Lost, Stolen or Damaged Cards , Lost, Stolen or Damaged Cards , Lost, Stolen or Damaged Cards , Cash Card/Domestic ATM
What information is required to receive foreign currency transfers?

The following information is required to receive foreign currency transfers (overseas remittances, domestic foreign currency remittances, as well as cross bo... Show Detail
- No：1734
- Displayed Date：2023/10/04 11:25
- Updated DTM：2025/11/20 10:40
- Search by narrowing down Category： Overseas Remittance / Domestic Remittance in Foreign Currency , Send or Receive Money
What is the SWIFT (BIC) CODE for SMBC Trust Bank PRESTIA?

Our SWIFT (BIC) Code is SMTCJPJT. *A SWIFT Code consists of eight digits or letters. Please add "XXX" at the end if asked for an eleven digit or letter SWIF... Show Detail
- No：1735
- Displayed Date：2023/10/04 11:25
- Updated DTM：2026/02/17 14:45
- Search by narrowing down Category： Overseas Remittance / Domestic Remittance in Foreign Currency , Send or Receive Money

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